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Windows 7: a disk read error occurred no access to SSD- sometimes.


21 Jun 2012   #1
tshirtnjeans

Windows 7 Professional x64
 
 
a disk read error occurred no access to SSD- sometimes.

My system:
1-SSD (250 gb OS drive- nothing but programs and the OS)
4- HDD's (all 1tb WD velociraptors- 1 used as an image and back up- 1 for scratch disk and preview files- 2 for all video files)
Windows 7 pro
12gb ram (tho I installed 24gb of new ram yesterday thinking the RAM might be bad- reinstalled the original 12 until the problem is fixed) all ram tests out good.
Asus p6x58d Premium MB
2- video cards- gtx 260 and gtx 460


My system crashes and reboots and gives me the "A disk error has occurred Press ctl alt del to restart".
Half the time the SSD goes missing in BIOS, half the time it doesnt. I have to either reboot a few times to get it to recognize the drive or I have found that switching between AHCI and IDE controllers will bring it back. I originally set it up with the AHCI spec.
If I do get it recognized, I then have to use the install disk and run start-up repair to get it to work- only works sometimes. I have generally been able to get Windows running if I work at it long enough, but I know this is a prblem that needs to get figured out.
During all the problems I have run disk recovery and returned it to a previous date where the problems werent happening, but after an hour of taxing the system (video editing) it starts crashing again. Sometimes it will just start happening when Im doing simple Internet browsing- but it seems to happen most when Im editing something important.
I have also now run the image recovery and that seems to work great for a while. I rendered out a big project that took about 3 hours and left that going over night, it fisinhed the project fine when I woke up in the middle of the night, but when I got up this morning the 'disk error' pop up was back.

I had this problem about a month ago with a previous HDD that was my OS drive. I replaced the HDD with an SSD and did a complete clean install of everything hoping to eliminate the problem. But it seems to have returned on the SSD.

I'm not sure where to look for the problem- the SSD, Windows7, the RAM, the MB malware/virus (I have run a million Kaspersky scans all during the process everything seems fine there)...

I'm sorry for the long post...would love some help in where to look for the problem...


My System SpecsSystem Spec
21 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Please provide the manufacturer and model of the SSD if you want assistance.

Have you tried a different SATA cable for the SSD to motherboard connection?


For the disappearing SSD issue:

Try doing a power cycle of the SSD. The following steps should be carried out and take ~1 hour to complete.
  1. Power off the system.
  2. Remove all power supplies (ac adapter then battery for laptop, ac adapter for desktop)
  3. Hold down the power button for 30 seconds to close the circuit and drain all components of power.
  4. Reconnect all power supplies (battery then ac adapter for laptop, ac adapter for desktop)
  5. Turn on the system and enter the BIOS (see your manual for the steps to enter the BIOS)
  6. Let the computer remain in the BIOS for 20 minutes.
  7. Follow steps 1-3 and physically remove the SSD from the system by disconnecting the cables for a desktop or disconnecting the drive from the junction for a laptop.
  8. Leave the drive disconnected for 30 seconds to let all power drain from it.
  9. Replace the drive connection(s) and then do steps 4-8 again.
  10. Repeat steps 1-4.
  11. Start your computer normally and run Windows.

The above steps were a result of: Why did my SSD "disappear" from my system? - Crucial Community

While that may not be your drive, a power cycle should be the same on all SSD drives. See how the system responds after the SSD power cycle.
My System SpecsSystem Spec
21 Jun 2012   #3
tshirtnjeans

Windows 7 Professional x64
 
 

Thanks!
The SSD is a Mushkin MKNSSDCR240GB-DX Firmware 502ABBF0- passed all seatool tests.
I'll definitely change out the cable and do a power cycle post haste and report back...
I have also attached a screen shot of my disk mnger for the drives to see if anything stands out there.

Thanks for the suggestions.
My System SpecsSystem Spec
21 Jun 2012   #4
tshirtnjeans

Windows 7 Professional x64
 
 

So far so good... changed out cable, did the power cycle and now I'm going to try taxing the system with some good old video editing. I'll keep my fingers and such crossed.
My System SpecsSystem Spec
21 Jun 2012   #5
writhziden

Windows 7 Home Premium 64 Bit
 
 

Looks good. Let us know when you are confident it is solved, and also mark the thread solved once you are sure.
My System SpecsSystem Spec
22 Jun 2012   #6
tshirtnjeans

Windows 7 Professional x64
 
 

Well, it survived a HUGE 3-hour rendering project without a hitch, so I'm going to mark this as solved.
I'm nervous about actually believing the problem is fixed as I've been here before, but I'm going to think positively and move on to installing the RAM I just bought.
Thanks for all your help gentlemen!
My System SpecsSystem Spec
24 Jun 2012   #7
writhziden

Windows 7 Home Premium 64 Bit
 
 

You're very welcome. Glad to see it solved. You can always come back and post in this thread if it turns out not to be solved, but I am also optimistic that it is now solved!
My System SpecsSystem Spec
27 Oct 2013   #8
Georger8

windows 7 ultimate 32bit
 
 
A disk error occured

Simple and I ll be fast..

I tried so many times , everything without results..

SOLUTION

1.turn off pc
2.put the ssd or hdd as a slave , i mean cables etc..
3.open the pc with an existing os...
4.Right click My computer
5.Manage
6.Disk management , find your new hdd or ssd u want to install new OS
7.format
8.right click ,choose ACTIVE
9.right click , NEW SIMPLE VOLUME .
10.exit
11.Double click My computer
12.find again the hdd and rename it as a blank ( I mean NO NAME , so backspace ENTER )

Turn off PC

NOW
1.change the cables..
2.On sata connector Ur SSD
2.take off the old hdd
4.open pc , press DEL to enter setup BIOS
5.first boot usb -> second boot HDD

THATS ALL .. HOPE TO HELP YOU
My System SpecsSystem Spec
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 a disk read error occurred no access to SSD- sometimes.




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