Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing diablo3, error 0x0000001A

21 Jun 2012   #1
Sanders10

Windows 7 Home Premium 64bit
 
 
BSOD playing diablo3, error 0x0000001A

i brought my new computer 4 weeks ago.
First it is totally fine, but then 1 week ago, it started BSOD when i play diablo3.
I tried everything that i could do, but the BSOD still randomly happened.

my windows is 64bit and full retail version.


p.s. my windows's language is Chinese, if there is any problem, please tell me.


My System SpecsSystem Spec
.
21 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Crashes point to Norton. Please re-install it with the latest version available from 2012. Remove it first with the Norton Removal Tool. Then download a fresh copy of the 2012 software. Then install the fresh version of Norton.
My System SpecsSystem Spec
22 Jun 2012   #3
Sanders10

Windows 7 Home Premium 64bit
 
 

Thank you for the suggestion, but it is the same situation after i removed Norton.
My System SpecsSystem Spec
.

23 Jun 2012   #4
Sanders10

Windows 7 Home Premium 64bit
 
 

Here is the new report.
My System SpecsSystem Spec
24 Jun 2012   #5
writhziden

Windows 7 Home Premium 64 Bit
 
 

Does not look like your Symantec software uninstalled properly. Contact Symantec for support:
Code:
BHDrvx64	ROOT\LEGACY_BHDRVX64\0000	This device is not present, is not working properly, or does not have all its drivers installed.
Symantec Iron Driver	ROOT\LEGACY_SYMIRON\0000	This device is not present, is not working properly, or does not have all its drivers installed.

Check your Event Viewer System logs for anything related to NTFS issues. You had some hard disk related crashes:

Event Viewer - Open and Use in Windows 7

Disk Check with both boxes checked is recommended.
My System SpecsSystem Spec
Reply

 BSOD playing diablo3, error 0x0000001A




Thread Tools




Similar help and support threads
Thread Forum
BSOD playing RIFT, error 0x0000001a Caused by ntoskrnl.exe
I've been struggling with this issue for months now and can't seem to troubleshoot it so here I am. I've attached the DM Log Collector file below. I've tried the following on my own: Removed and reinstalled Geforce Drivers as well as tried different versions. Checked my memory with...
BSOD Help and Support
BSoD playing WoW Beta, MEMORY_MANAGEMENT error 0x0000001a
While I was playing the new World of Warcraft beta for Warlords of Draenor, I got an unexpected BSoD. I have dumped all the data into this zip using the tools provided by this forum. Any help would be appreciated.
BSOD Help and Support
BSOD playing Diablo3, multiple error codes
Good Afternoon, I came across this website during my search to fix my recent BSOD's, and it looks like a great place to get some help. I've been running the same programs with zero problems for months on end. However, within the past week, I've started getting BSOD's at what started as...
BSOD Help and Support
BSOD playing Skyrim and other games, error 0x0000001a
Hello, Attached are two minidumps from two recent crashes - one from today (8/8) as described in the post title, and another that happened overnight on 8/1. These are the first crashes I've experienced in a few months - I'm not sure what caused them. On a possibly related note, I'm seeing a...
BSOD Help and Support
BSOD while playing diablo3/LoL
My pc has crashed today 4 times with blue screen. 2 where while running diablo 3 and 2 where while running League of Legends. I hope i did everything correct. I don't use a cooler for the processor and the temperature here might have gone a bit high, although the last time the BSOD happened I had...
BSOD Help and Support
BSOD playing BF3 error 0x0000001a
-Retail version Windows 7 home premium 64bit -Hardware is about 8 months old Hi guys I never thought I'd have to resort to this forum. I have a very minimal tech understanding. Recently (1 month ago when running Vista 64bit) my computer had started to blue screen when playing games like...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:40.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App