Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Computer stays on, but computer locks up

21 Jun 2012   #1

Windows 7 Home Premium 32bit
Computer stays on, but computer locks up

This is for my sister's computer and she keeps telling me the computer crashes. Recently she had a similar issue where the computer screen would go black after weird artifact flashing and whatnot so I thought it was driver related, or GPU related. I swapped her old card for a new 285 GTX, but it's still doing it. Testing out several drivers as well as programs to test if the GPU is faulty it gives no clear sign that it's the GPU. I tested out the CPU as well, and the RAM sticks but to avail they're all healthy fully function parts.

I did a complete OS reinstall for her to rule out if it's any software related issues, but yet again the computer crashes. It doesn't give any errors when turning back on and acts like normal and this happens at random times, sometimes in an hour, or in a couple days. Lately it's been getting worse, and I've come to suspect it might be her motherboard, but that's just my guess after ruling out the other hardware related things.

EDIT: Oh and I got her a power supply too, so it can't be it.

Anybody know what's up?

My System SpecsSystem Spec

23 Jun 2012   #2
Microsoft MVP


Are there any other slots that you can try a video card in?
Try all the video related tests here: Additional Hardware Diagnostics
My System SpecsSystem Spec

 Computer stays on, but computer locks up

Thread Tools

Similar help and support threads for2: Computer stays on, but computer locks up
Thread Forum
Windows shuts down, Computer stays on General Discussion
Dell computer stays in POST Software
My screen stays dark after closing and opening lid of computer. Help? General Discussion
PLEASE HELP! Computer Stops Thinking and just stays frozen BSOD Help and Support
Computer hangs for around 1 minute near start up and HDD LED stays on BSOD Help and Support
Computer screen stays black BSOD Help and Support
Computer turns itself off and power light stays on General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:10 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33