Windows 7: Appearing Random BSOD's - STOP 0x00000019

Callump01 · 22 Jun 2012

Alright, this BSOD has been plaguing me for some time now and after numerous attempts to fix this I eventually gave up until now. Enough's Enough and it's time to get it fixed.

Mostly it's BAD_POOL_ERROR but I sometimes get a few other varieties of error codes. Very odd.
Hopefully, the attachments contain all the details needed!

FredeGail · 22 Jun 2012

Hello Callump and welcome to Sevenforums.

BSOD ANALYSE

Nvidia Drivers

It seems like you've updated your Nvidia-driver somewhere in June by looking at it's timestamp. Your dump, roughly, contains a causer on nvlddmkm.sys (Nvidia Graphic Driver). I will let you know a safe way to get rid of this current Graphic Driver, and have no left-over files after your installation. Left-over files is in-length quite bad to have on the computer.

Driver Sweeper is a left-over cleaner.

A fresh driver

i) Make your way to Nvidia Driver- page
ii) Uninstall the one you currently have and all its extensions
iii) Download Driver Sweeper
iv) Get to safe mode (without network) and search for Driver Sweeper in your

v) Select all ATI components and analyse them
vi) Clean them, head into Windows without internet and download the driver).

Here's the code for the interested ones.
Code

Code:

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa8000149960, The pool entry we were looking for within the page.
Arg3: fffffa800014a260, The next pool entry.
Arg4: 00000000049004c0, (reserved)

LMVM

Code:

6: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f803000 fffff880`104e1000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Jun 12 04:16:08 2012 (4FD6A668)
    CheckSum:         00CBC27D
    ImageSize:        00CDE000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

AVG

AVG is reporting problems. If it's the free version of AVG, consider making a chance to MSSE. If you're having the paid version, consider contacting the costumer service, and make sure first of all, that you're having the anti-virus updated.

SFC /SCANNOW

End your actions by doing a SFC-scan.

Best Regards,
Frederik.

Callump01 · 23 Jun 2012

Thanks very much for the above reply, I've just finished doing the steps and I'll let you know how I get on and if it gives me another BSOD or not.

Cheers!
- Callump01

FredeGail · 23 Jun 2012

Quote: Originally Posted by Callump01

Thanks very much for the above reply, I've just finished doing the steps and I'll let you know how I get on and if it gives me another BSOD or not.

Cheers!
- Callump01

Best of luck Callump!

Also, is it a paid or the free version of AVG you're having?

Quote:

~~~~~~~~~~~~~~~~
AVG is reporting problems. If it's the free version of AVG, consider making a chance to MSSE. If you're having the paid version, consider contacting the costumer service, and make sure first of all, that you're having the anti-virus updated.

Best Regards,
Frederik.

Callump01 · 23 Jun 2012

Quote: Originally Posted by FredeGail

Quote: Originally Posted by Callump01

Thanks very much for the above reply, I've just finished doing the steps and I'll let you know how I get on and if it gives me another BSOD or not.

Cheers!
- Callump01

Best of luck Callump!

Also, is it a paid or the free version of AVG you're having?

Quote:

~~~~~~~~~~~~~~~~
AVG is reporting problems. If it's the free version of AVG, consider making a chance to MSSE. If you're having the paid version, consider contacting the costumer service, and make sure first of all, that you're having the anti-virus updated.

Best Regards,
Frederik.

It was the paid version, however the license expired at the end of this month so there's no worries there.

Time for an update anyway, no BSOD's so far!
Thanks once again.
- Callump01

FredeGail · 23 Jun 2012

If it's simply fixed by doing a fresh install of a Graphic Driver, it's very sweet.

Best Regards,
Frederik.

Callump01 · 26 Jun 2012

Alrighty, just got yet another BSOD (On my birthday!). It's a shame because I really thought it was fixed.
Anyway... Attached is the dump.

FredeGail · 27 Jun 2012

Hello Callump,

Go to C:\Windows\Drivers and see if there's any of these drivers listed.

avgfwd6a.sys
avgfwd6x.sys
AVGIDSDriver.sys
avgidsdrivera.sys
AVGIDSEH.Sys

Best Regards,
Frederik.

Callump01 · 27 Jun 2012

Quote: Originally Posted by FredeGail

Hello Callump,

Go to C:\Windows\Drivers and see if there's any of these drivers listed.

avgfwd6a.sys
avgfwd6x.sys
AVGIDSDriver.sys
avgidsdrivera.sys
AVGIDSEH.Sys

Best Regards,
Frederik.

The drivers folder was in C:\Windows\System32\drivers and not C:\Windows\drivers.
But to answer your question, I just checked and none of those drivers exist there.

Callump01 · 02 Jul 2012

Still getting this problem, just got another one.
At the time I was actually loading up a map in Garry's Mod whilst chatting to a friend over Steam chat. Not sure if that helps in the diagnostic somehow.

Anyway, here's the dump.

Windows 7: Appearing Random BSOD's - STOP 0x00000019

Appearing Random BSOD's - STOP 0x00000019 problems?