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Windows 7: BSOD Playing Diablo 3 KMODE_EXCEPTION_NOT_HANDLED


22 Jun 2012   #1

windows 7 64 bit
 
 
BSOD Playing Diablo 3 KMODE_EXCEPTION_NOT_HANDLED

Hi I randomly get the following exception while playing Diablo 3

1) KMODE_EXCEPTION_NOT_HANDLED
2) IRQL_NOT_LESS_OR_EQUAL

Is Windows 7 . . .
- Windows 7 64 ?
- Windows 7
- Full Retail

- What is the age of system (hardware)?
2~3 years
- What is the age of OS installation (have you re-installed the OS?)
2~3 years

My System SpecsSystem Spec
.

24 Jun 2012   #2

windows 7 64 bit
 
 

any help please?
My System SpecsSystem Spec
25 Jun 2012   #3

windows 7 64 bit
 
 

Prime85 and memtest did not flag out any errors.
My System SpecsSystem Spec
.


25 Jun 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Problem Devices:
Code:
VMware Virtual Ethernet Adapter for VMnet1	ROOT\VMWARE\0000	This device is disabled.
VMware Virtual Ethernet Adapter for VMnet8	ROOT\VMWARE\0001	This device is disabled.
Start Menu\Programs\Glary Utilities	Public:Start Menu\Programs\Glary Utilities	Public
Start Menu\Programs\MSI Afterburner	Magus-PC\Magus:Start Menu\Programs\MSI Afterburner	Magus-PC\Magus
Were you aware of the above? If so, please provide us with your troubleshooting steps that led to the above devices being disabled.


Problematic Software:
Code:
Start Menu\Programs\ASUS\ASUSUpdate	Public:Start Menu\Programs\ASUS\ASUSUpdate	Public
Start Menu\Programs\ASUS\Fan Xpert	Public:Start Menu\Programs\ASUS\Fan Xpert	Public
Start Menu\Programs\ASUS\PC Probe II	Public:Start Menu\Programs\ASUS\PC Probe II	Public
  • Recommend removing your ASUS utilities through Start Menu -> Control Panel -> Uninstall a program. They can provide software interfaces with the hardware for overclocking, and even when the overclock is not enabled, that interface can cause instability. They are also not needed for the system to function properly and may reduce system resources.

  • Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

    In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.

  • MSI Afterburner/RivaTuner is known to cause instability with systems through software overclocking. Please remove the software.


Crashes are likely being caused by your overclocked CPU. Remove the overclock to test. Let us know if the system is stable with the CPU at normal speeds.
My System SpecsSystem Spec
Reply

 BSOD Playing Diablo 3 KMODE_EXCEPTION_NOT_HANDLED




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