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Windows 7: BSOD few times this week while gaming


23 Jun 2012   #1

Windows 7 Ultimate x64
 
 
BSOD few times this week while gaming

My PC got a few BSOD recently while playing FFXIV and watching videos on Chrome. Updated video driver to latest and BSOD still happened today. Please help me out. Sorry if I'm doing it wrong! tried my best to follow instruction.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? 64bit
- the original installed OS on the system? No
- an OEM or full retail version? I think it's full retail version
- What is the age of system (hardware)? about 2yr
- What is the age of OS installation (have you re-installed the OS?) roughly 6months

My System SpecsSystem Spec
.

23 Jun 2012   #2

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello and welcome to Sevenforums.

BSOD Report

CM2793.sys
Do you happen to have a Snakebyte FFXIV gamepad controller installed on your system? If yes, it's recommended that you either update it, or delete it completely in terms if you're not using it.

Snakebyte Product

Avast Anti-virus
Your dump contains Avast problems, aswSP.SYS. IF you purchased Avast and have an active subscription, you should probably contact Avast Costumer Server. IF you're a free user of it, we'd recommend uninstalling it and use MSE instead. But it's optional.
Avast is a known causer to BSOD.

LMVM Summery
Code:
5: kd> lmvm CM2793
start             end                 module name
fffff880`05bda000 fffff880`05bdbf80   CM2793   T (no symbols)           
    Loaded symbol image file: CM2793.sys
    Image path: \SystemRoot\system32\DRIVERS\CM2793.sys
    Image name: CM2793.sys
    Timestamp:        Sat Sep 18 10:17:03 2010 (4C94757F)
    CheckSum:         0000F8EE
    ImageSize:        00001F80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
--------------------------------
3: kd> lmvm aswSP
start             end                 module name
fffff880`03c11000 fffff880`03c62000   aswSP    T (no symbols)           
    Loaded symbol image file: aswSP.SYS
    Image path: \SystemRoot\System32\Drivers\aswSP.SYS
    Image name: aswSP.SYS
    Timestamp:        Mon Nov 28 18:53:57 2011 (4ED3CAB5)
    CheckSum:         00059FDC
    ImageSize:        00051000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
--------------------------------
Very known BSOD causer
This one is very well known in a big matter. It's the ASACPI.sys, the 2006 and the 2009 versions are again a known BSOD causer, and this is the one you're using by the looks of it.

http://support.asus.com/download/Options.aspx?SLanguage=en&type=1

You should be able to update it on ASUS' website.

Best Regards,
Frederik.
My System SpecsSystem Spec
03 Jul 2012   #3

Windows 7 Ultimate x64
 
 

Thanks Frederik, I haven't get any BSoD for a week!
My System SpecsSystem Spec
.


04 Jul 2012   #4

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

You're certainly welcome!

- Fred.
My System SpecsSystem Spec
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 BSOD few times this week while gaming




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