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Windows 7: Unexpected shutdown and reboot

23 Jun 2012   #1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Unexpected shutdown and reboot

Hi

I am having a strange issue and hard to diagnose the cause.

I would use the pc and sometimes it would randomly shutdown unexpectedly
then the pc would turn back on.


This issue happens randomly and not often but randomly it would occur.

It can happen during gaming, or while using windows.

I got
i5 2500k
16gb of ram..

etc..

Windows error shows it as event id 6008

My System SpecsSystem Spec
.

23 Jun 2012   #2

MS Windows 7 Ultimate SP1 64-bit
 
 

Madmax,
You need to help us to help you by fully and completely filling out your system specs.
Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

ADD the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.
====================================================

I'll await your reply indicating that the specs are updated.
thanks for your help,
karl
My System SpecsSystem Spec
24 Jun 2012   #3

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
Madmax,
You need to help us to help you by fully and completely filling out your system specs.
Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

ADD the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.
====================================================

I'll await your reply indicating that the specs are updated.
thanks for your help,
karl
I am quite experience in IT, I was just asking for some general guidelines for why a pc would randomly shutdown then power on again..

is it more to do with psu, cpu overheating??

my computer is desktop pc

my spec

i5 2500k
asus z68 v pro
16gb ddr3 ram
ati 6950
Corsair HX650w

win 7 64 bit ultimate
My System SpecsSystem Spec
.


24 Jun 2012   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

I wish you success.
My System SpecsSystem Spec
24 Jun 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

There could be several reasons. I recommend following this tutorial so we know what your system specifications are:

System Info - See Your System Specs

Then, from an elevated command prompt run sfc /scannow and post back the results.

Regards,
Golden
My System SpecsSystem Spec
25 Jun 2012   #6

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay I updated my profile...

Hope you guys/gals can help solve this one..

------------

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log
My System SpecsSystem Spec
25 Jun 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

OK, well sfc fixed something. Is you system still shutting down unexpectedly?

Regards,
Golden
My System SpecsSystem Spec
26 Jun 2012   #8

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Golden View Post
Hi,

OK, well sfc fixed something. Is you system still shutting down unexpectedly?

Regards,
Golden
too early to tell
My System SpecsSystem Spec
29 Jun 2012   #9

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Golden View Post
Hi,

OK, well sfc fixed something. Is you system still shutting down unexpectedly?

Regards,
Golden

Nope it is not working

The pc just powered off and then turn back on again just now...randomly
while I was using my pc for surfing the internet and watch/recording tv.

It's like turning the power switch off and then turning it back on again.
My System SpecsSystem Spec
29 Jun 2012   #10

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
I wish you success.
Do u have any idea what is the cause?
My System SpecsSystem Spec
Reply

 Unexpected shutdown and reboot




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