| Windows 7: Unexpected shutdown and reboot |
23 Jun 2012
|
#1 | | Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 |
Unexpected shutdown and reboot Hi
I am having a strange issue and hard to diagnose the cause.
I would use the pc and sometimes it would randomly shutdown unexpectedly
then the pc would turn back on.
This issue happens randomly and not often but randomly it would occur.
It can happen during gaming, or while using windows.
I got
i5 2500k
16gb of ram..
etc..
Windows error shows it as event id 6008 | My System Specs |
| OS Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz Motherboard ASUSTeK Computer INC. P8Z68-V PRO Memory 16.00 GB Graphics Card (1) Intel(R) HD Graphics Family (2) AMD Radeon HD 6900 Se Sound Card (1) AMD High Definition Audio Device (2) Webcam 250 (3) Screen Resolution 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz PSU Corsair HX 650 Hard Drives (1) M4-CT064M4SSD2 ATA Device (2) M4-CT128M4SSD2 ATA Device (3) SAMSUNG HD103SJ ATA Device (4) WDC WD20EARX-00PASB0 ATA Device (5) WDC WD20EARX-00PASB0 ATA Device (6) WDC WD20 EARS-00MVWB0 SCSI Disk Device (7) Generic USB CF Reader USB De |
23 Jun 2012
|
#2 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
Madmax,
You need to help us to help you by fully and completely filling out your system specs. Update your SevenForums System Specs User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)
To gather info, use Speccy (my favorite) or SIW or System Info ADD the word laptop or desktop or netbook to the
“system manufacturer” block, for example, Toshiba Satellite L305D notebook.
Provide full windows version info, for example: MS Windows 7 Ultimate SP1 64-bit
Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc
Scroll down and click on SAVE CHANGES.
====================================================
I'll await your reply indicating that the specs are updated.
thanks for your help,
karl | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
24 Jun 2012
|
#3 | | Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 |

Quote: Originally Posted by karlsnooks Madmax,
You need to help us to help you by fully and completely filling out your system specs. Update your SevenForums System Specs User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)
To gather info, use Speccy (my favorite) or SIW or System Info ADD the word laptop or desktop or netbook to the
“system manufacturer” block, for example, Toshiba Satellite L305D notebook.
Provide full windows version info, for example: MS Windows 7 Ultimate SP1 64-bit
Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc
Scroll down and click on SAVE CHANGES.
====================================================
I'll await your reply indicating that the specs are updated.
thanks for your help,
karl I am quite experience in IT, I was just asking for some general guidelines for why a pc would randomly shutdown then power on again..
is it more to do with psu, cpu overheating??
my computer is desktop pc
my spec
i5 2500k
asus z68 v pro
16gb ddr3 ram
ati 6950
Corsair HX650w
win 7 64 bit ultimate | My System Specs | | OS Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz Motherboard ASUSTeK Computer INC. P8Z68-V PRO Memory 16.00 GB Graphics Card (1) Intel(R) HD Graphics Family (2) AMD Radeon HD 6900 Se Sound Card (1) AMD High Definition Audio Device (2) Webcam 250 (3) Screen Resolution 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz PSU Corsair HX 650 Hard Drives (1) M4-CT064M4SSD2 ATA Device (2) M4-CT128M4SSD2 ATA Device (3) SAMSUNG HD103SJ ATA Device (4) WDC WD20EARX-00PASB0 ATA Device (5) WDC WD20EARX-00PASB0 ATA Device (6) WDC WD20 EARS-00MVWB0 SCSI Disk Device (7) Generic USB CF Reader USB De |
24 Jun 2012
|
#4 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
| My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
24 Jun 2012
|
#5 | | Windows 7 Ultimate SP1 (x64) South Australia |
Hi,
There could be several reasons. I recommend following this tutorial so we know what your system specifications are: System Info - See Your System Specs
Then, from an elevated command prompt run sfc /scannow and post back the results.
Regards,
Golden | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
25 Jun 2012
|
#6 | | Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 |
Okay I updated my profile...
Hope you guys/gals can help solve this one..
------------
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log | My System Specs | | OS Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz Motherboard ASUSTeK Computer INC. P8Z68-V PRO Memory 16.00 GB Graphics Card (1) Intel(R) HD Graphics Family (2) AMD Radeon HD 6900 Se Sound Card (1) AMD High Definition Audio Device (2) Webcam 250 (3) Screen Resolution 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz PSU Corsair HX 650 Hard Drives (1) M4-CT064M4SSD2 ATA Device (2) M4-CT128M4SSD2 ATA Device (3) SAMSUNG HD103SJ ATA Device (4) WDC WD20EARX-00PASB0 ATA Device (5) WDC WD20EARX-00PASB0 ATA Device (6) WDC WD20 EARS-00MVWB0 SCSI Disk Device (7) Generic USB CF Reader USB De |
25 Jun 2012
|
#7 | | Windows 7 Ultimate SP1 (x64) South Australia |
Hi,
OK, well sfc fixed something. Is you system still shutting down unexpectedly?
Regards,
Golden | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
26 Jun 2012
|
#8 | | Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 |

Quote: Originally Posted by Golden Hi,
OK, well sfc fixed something. Is you system still shutting down unexpectedly?
Regards,
Golden too early to tell | My System Specs | | OS Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz Motherboard ASUSTeK Computer INC. P8Z68-V PRO Memory 16.00 GB Graphics Card (1) Intel(R) HD Graphics Family (2) AMD Radeon HD 6900 Se Sound Card (1) AMD High Definition Audio Device (2) Webcam 250 (3) Screen Resolution 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz PSU Corsair HX 650 Hard Drives (1) M4-CT064M4SSD2 ATA Device (2) M4-CT128M4SSD2 ATA Device (3) SAMSUNG HD103SJ ATA Device (4) WDC WD20EARX-00PASB0 ATA Device (5) WDC WD20EARX-00PASB0 ATA Device (6) WDC WD20 EARS-00MVWB0 SCSI Disk Device (7) Generic USB CF Reader USB De |
29 Jun 2012
|
#9 | | Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 |

Quote: Originally Posted by Golden Hi,
OK, well sfc fixed something. Is you system still shutting down unexpectedly?
Regards,
Golden
Nope it is not working
The pc just powered off and then turn back on again just now...randomly
while I was using my pc for surfing the internet and watch/recording tv.
It's like turning the power switch off and then turning it back on again.
Last edited by madmax2; 29 Jun 2012 at 05:19 AM..
| My System Specs | | OS Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz Motherboard ASUSTeK Computer INC. P8Z68-V PRO Memory 16.00 GB Graphics Card (1) Intel(R) HD Graphics Family (2) AMD Radeon HD 6900 Se Sound Card (1) AMD High Definition Audio Device (2) Webcam 250 (3) Screen Resolution 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz PSU Corsair HX 650 Hard Drives (1) M4-CT064M4SSD2 ATA Device (2) M4-CT128M4SSD2 ATA Device (3) SAMSUNG HD103SJ ATA Device (4) WDC WD20EARX-00PASB0 ATA Device (5) WDC WD20EARX-00PASB0 ATA Device (6) WDC WD20 EARS-00MVWB0 SCSI Disk Device (7) Generic USB CF Reader USB De |
29 Jun 2012
|
#10 | | Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 |

Quote: Originally Posted by karlsnooks I wish you success. Do u have any idea what is the cause? | My System Specs | | OS Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz Motherboard ASUSTeK Computer INC. P8Z68-V PRO Memory 16.00 GB Graphics Card (1) Intel(R) HD Graphics Family (2) AMD Radeon HD 6900 Se Sound Card (1) AMD High Definition Audio Device (2) Webcam 250 (3) Screen Resolution 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz PSU Corsair HX 650 Hard Drives (1) M4-CT064M4SSD2 ATA Device (2) M4-CT128M4SSD2 ATA Device (3) SAMSUNG HD103SJ ATA Device (4) WDC WD20EARX-00PASB0 ATA Device (5) WDC WD20EARX-00PASB0 ATA Device (6) WDC WD20 EARS-00MVWB0 SCSI Disk Device (7) Generic USB CF Reader USB De Unexpected shutdown and reboot problems? All times are GMT -5. The time now is 11:09 PM. | |