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Windows 7: Another Black Screen problem.


15 Jul 2012   #11

Windows 7 Home Premium 64-bit SP1
 
 

Here is my msinfo32 zip file.

I have not overclocked, nor do I have a SSD. I am currently downloading Framework 4 needed to run SeaTools.

Thank you


My System SpecsSystem Spec
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15 Jul 2012   #12

Windows 7 Home Premium 64-bit SP1
 
 

SeaTools showed two HD even though I have one, same serial numbers and firmware version. "Both" HD passed smart check, short dst, and short generic. I did not want to run long generic since it will take 2 hours.

I have downloaded HWinNFO64 to monitor GPU temps, but it only shows, HD and CPU temps, not GPU.
My System SpecsSystem Spec
15 Jul 2012   #13

Windows 7 Home Premium 64 Bit
 
 

Your GPU temperatures will be the same as your CPU temperatures since your graphics processing is done through the AMD Athlon X2 processor.

You should also run the long tests on the HD when it is convenient to do so. You only have to run it on one of the drives; they are actually the same drive, but your system is seeing the drive twice. It happens on some systems due to a controller reading error.
My System SpecsSystem Spec
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15 Jul 2012   #14

Windows 7 Home Premium 64-bit SP1
 
 

Will do all the test tonight. I forgot to ask you what is my max temp. for my CPU?
My System SpecsSystem Spec
15 Jul 2012   #15

Windows 7 Home Premium 64 Bit
 
 

No info on that found here: AMD Processors for Notebooks: AMD Turion

I'll check 3rd party sites: AMD Athlon 64 X2 QL-64 - AMQL64DAM22GG says the max temp is 100 C.
My System SpecsSystem Spec
16 Jul 2012   #16

Windows 7 Home Premium 64-bit SP1
 
 

Thank you for finding the max temperature for me.

The HD passed the long generic test. After running Fun Mark for 5 minutes, the CPU temp was between 65 and 75 C. The temp graph produced by Speccy was a consistent sine wave. FPS:1 Frames:330

I will be conducting the video memory stress test tomorrow since it will take at least 4 hours.
My System SpecsSystem Spec
16 Jul 2012   #17

Windows 7 Home Premium 64 Bit
 
 

Good plan. I assume there were no artifacts in FurMark?

Temperatures look good.
My System SpecsSystem Spec
16 Jul 2012   #18

Windows 7 Home Premium 64-bit SP1
 
 

Correct, there were no artifacts in FunMark.

While the video memory stress test is running, I am noticing in the results box it says "Your card can be not compatible with this test!"

Is this test still valid? I don't want to wait 2 more hours to find out that the test was a waste of time.
My System SpecsSystem Spec
16 Jul 2012   #19

Windows 7 Home Premium 64-bit SP1
 
 

The scan stopped during pass 4. After 5.5 hours here are the results.

WARNING: Your card can be not compatible with this test! If multiple errors will found, try test with onscreen buffer usage or wthout of ignoring colors bit mask.
Changing video mode to 640x480x16...OK
[7/16/2012 12:35:06 PM] Test started for "Primary Display Driver (ATI Radeon HD 3200 Graphics)"...
Trying 16bpp RGB:565 mode...OK
Trying 16bpp RGB:555 mode...OK
Trying 16bpp BGR:565 mode...NOT SUPPORTED (Code: 80004001)
Trying 32bpp RGB:888 mode...OK
TEST FAIL (Code: 887601C2)
Trying 32bpp BGR:888 mode...NOT SUPPORTED (Code: 80004001)
[7/16/2012 2:12:00 PM] Pass completed (0 errors found).
Trying 16bpp RGB:565 mode...OK
TEST FAIL (Code: 887601C2)
Trying 16bpp RGB:555 mode...OK
TEST FAIL (Code: 887601C2)
Trying 16bpp BGR:565 mode...NOT SUPPORTED (Code: 80004001)
Trying 32bpp RGB:888 mode...OK
Trying 32bpp BGR:888 mode...NOT SUPPORTED (Code: 80004001)
[7/16/2012 3:38:01 PM] Pass completed (0 errors found).
Trying 16bpp RGB:565 mode...OK
TEST FAIL (Code: 887601C2)
Trying 16bpp RGB:555 mode...OK
TEST FAIL (Code: 887601C2)
Trying 16bpp BGR:565 mode...NOT SUPPORTED (Code: 80004001)
Trying 32bpp RGB:888 mode...OK
Trying 32bpp BGR:888 mode...NOT SUPPORTED (Code: 80004001)
[7/16/2012 4:53:01 PM] Pass completed (0 errors found).
Trying 16bpp RGB:565 mode...OK
TEST FAIL (Code: 887601C2)
Trying 16bpp RGB:555 mode...OK
My System SpecsSystem Spec
16 Jul 2012   #20

Windows 7 Home Premium 64-bit SP1
 
 

Now there is no shut down button, just switch user, log off, and lock. I guess I am not logged in as administrator even though I only have one user account. This has to be a software issue.

UPDATE: Ran Malwarebytes and found over 15 items. I guess by installing several "stress test" softwares, I managed to pick up some malware. However, I still cannot view the shut down button once logged in.

The most important issue to me is resolving the black screen problem.

I did try to run Prime95 test, but the CPU was reaching 85+ temps within seconds so I aborted the test.
My System SpecsSystem Spec
Reply

 Another Black Screen problem.




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