Intel Extreme Tuning Utility, PerfTuneService.exe stops working


  1. Posts : 6
    Windows 7 Professional x64
       #1

    Intel Extreme Tuning Utility, PerfTuneService.exe stops working


    Checking my systems' reliability in the Windows 7 'Reliability Monitor' I have noticed a daily 'critical event'. The error report is as follows:

    Source
    PerfTuneService
    Summary
    Stopped working
    Date
    24/06/2012 14:17
    Status
    Not reported
    Description
    Stopped working
    Faulting Application Path: C:\Program Files (x86)\Common Files\Intel\Intel Extreme Tuning Utility\PerfTuneService.exe
    Problem signature
    Problem Event Name: CLR20r3
    Problem Signature 01: perftuneservice.exe
    Problem Signature 02: 2.0.232.14
    Problem Signature 03: 4bbfc05b
    Problem Signature 04: System.Management
    Problem Signature 05: 2.0.0.0
    Problem Signature 06: 4ca2baf0
    Problem Signature 07: e0
    Problem Signature 08: 3f
    Problem Signature 09: System.Management.Management
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057
     
    Now it doesn't seem to affect anything I do, but seeing's as this was a clean install just last week, and it's the only problem apparent, I'd like to get it sorted. Plus it's labelled a 'critical event' which somewhat concerns me.

    It gets 'reported' to windows via the 'check for solutions' button on a daily basis, but I don't expect that does anything really.

    Has anyone seen this, know what this means or how I can fix it?
    Thank you for reading.
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    Haven't seen it, but the usual solution for errors of this sort is:
    - download a fresh copy of the program from the Intel Download Center ( http://downloadcenter.intel.com )
    - uninstall the current version from your system
    - install the freshly downloaded copy
    - monitor for further errors

    Just FYI - if you are overclocking, you can expect odd/unexplained errors because you're pushing the hardware past it's intended usage.
      My Computer


  3. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #3

    usasma said:
    Haven't seen it, but the usual solution for errors of this sort is:
    - download a fresh copy of the program from the Intel Download Center ( http://downloadcenter.intel.com )
    - uninstall the current version from your system
    - install the freshly downloaded copy
    - monitor for further errors

    Just FYI - if you are overclocking, you can expect odd/unexplained errors because you're pushing the hardware past it's intended usage.

    OK I'll give that a try and keep the post updated.

    Thank you for your suggestion.
      My Computer


  4. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #4

    It looks like you were right on the money!
    Uninstalling, fresh install and restart.

    Have restarted a few times (as this seemed to be when the error occurred) and checked the reliability monitor... it's all good and clear.

    Thank you so very much. I just hope it stays running sweet now.

    A fresh install of Windows 7 was the best thing I ever did. It runs as good as new again!
      My Computer


  5. Posts : 5,705
    Win7 x64 + x86
       #5

    I'm glad that it seems to have worked for you!
    Thanks for letting us know!
      My Computer


 

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