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Windows 7: DRIVER_POWER_STATE_FAILURE BSOD on shutdown only


24 Jun 2012   #1

Winsows 7 x64
 
 
DRIVER_POWER_STATE_FAILURE BSOD on shutdown only

Hi all, I'm suffering from BSODs whenever I attempt to shutdown my computer. I never seem to have issues during normal operation. All I can tell is that ntoskrnl.exe seems to be related to the crashes. I haven't changed anything recently, to the best of my knowledge, and my computer had been functioning well in the past.

I would really appreciate any help you could give me. Thanks.

My System SpecsSystem Spec
.

24 Jun 2012   #2

Windows 8.1 Pro x64
 
 

Welcome to Sevenforums.

That one is easy, your issues were caused by LEqdUsb.Sys, part of the Logitech Setpoint Software. (SetPoint Unifying KMDF USB Filter).
Update this software: Support + Downloads

If that doesn't stop the BSODs you should uninstall it from your system.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80091f8a00, fffff80000b9c3d8, fffffa800cafbc10}

*** WARNING: Unable to verify timestamp for LEqdUsb.Sys
*** ERROR: Module load completed but symbols could not be loaded for LEqdUsb.Sys
Probably caused by : LEqdUsb.Sys

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80091f8a00, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, Functional Device Object of the stack
Arg4: fffffa800cafbc10, The blocked IRP

DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa800cafbc10

DEVICE_OBJECT: fffffa80091f97c0

DRIVER_OBJECT: fffffa800919fa30

IMAGE_NAME:  LEqdUsb.Sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e607640

MODULE_NAME: LEqdUsb

FAULTING_MODULE: fffff88006c4d000 LEqdUsb

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80003139092 to fffff800030cbc80

STACK_TEXT:  
fffff800`00b9c388 fffff800`03139092 : 00000000`0000009f 00000000`00000003 fffffa80`091f8a00 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`030d695c : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34040
fffff800`00b9c430 fffff800`030d67f6 : fffff800`03275f00 00000000`03cd1526 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`030d66de : 0000090c`50062305 fffff800`00b9cb18 00000000`03cd1526 fffff800`03243748 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`030d64c7 : 0000021d`22d342c1 0000021d`03cd1526 0000021d`22d342ae 00000000`00000026 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`030c398a : fffff800`03240e80 fffff800`0324ecc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a

STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_LEqdUsb.Sys

BUCKET_ID:  X64_0x9F_IMAGE_LEqdUsb.Sys
My System SpecsSystem Spec
24 Jun 2012   #3

Winsows 7 x64
 
 

So, I've uninstalled logitech setpoint but my problem still seems to be ongoing. I continue to experience BSODs on shutdown.

Is there anything else I can do? I've attached another minidump which will hopefully reveal the true culprit.

Thanks so much for the help... This is really irksome.
My System SpecsSystem Spec
.


24 Jun 2012   #4

Windows 8.1 Pro x64
 
 

Your last dumps blames Ak27x64.sys, Killer Wireless-N 1100 Series LAN device driver.
That needs to be updated/removed.
Killer Gaming :: Support :: Driver Downloads

Code:
BugCheck 9F, {3, fffffa80060d6060, fffff80000b9c3d8, fffffa800ab33c10}

*** WARNING: Unable to verify timestamp for Ak27x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Ak27x64.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Ak27x64.sys
My System SpecsSystem Spec
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 DRIVER_POWER_STATE_FAILURE BSOD on shutdown only




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