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Windows 7: Three Random BSOD

25 Jun 2012   #11

MS Windows 7 Pro 64-bit

Bump for help

My System SpecsSystem Spec

26 Jun 2012   #12

Windows 7 Home Premium 64 Bit

Your bumps:

Recommend removing your Gigabyte utilities through Start Menu -> Control Panel -> Uninstall a program. They can provide software interfaces with the hardware for overclocking, and even when the overclock is not enabled, that interface can cause instability. They are also not needed for the system to function properly and may reduce system resources.

Your crashes have a variety of BugCheck codes. That in itself usually means hardware problems, and your point primarily to RAM. Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
26 Jun 2012   #13

MS Windows 7 Pro 64-bit

Alright, Thank You very much for responding.

I've so far ran Memtest86+ for 8 passes and it found no errors.
Uninstalled Easy Tune 6 which is the only Gigabyte utility I installed (I think)
Currently performing the Windows memory diagnostic tool

Will keep you updated

Thanks again, greatly appreciate your help
My System SpecsSystem Spec

26 Jun 2012   #14

Windows 7 Home Premium 64 Bit

You're welcome.

Let us know if you need help or if you are able to find the problem and solve it.
My System SpecsSystem Spec
27 Jun 2012   #15

MS Windows 7 Pro 64-bit

Hmm I'm stumped and can't figure this out. I've so far did memtest86+ for 7 passes no errors. Did memory diagnostics tool for 7 passes no errors. Ran furmark and there were no glitches that I noticed and gpu temp was stable at 58/59c. Did the Video memory stress test 1.7.116 for 7 passes and no errors there either. Did couple hours of each Prime95 test while monitoring temps and that came with no errors. I was trying to reproduce the previous BSOD yesterday but was not able to. Today while I was playing Diablo 3 the system crashed after 15-20 mins in the game. Here are the updated dump files.

Also have the MSE and Malwarebytes combo. Ran them and system came up clean. For some reason perfmon is saying I don't have antivirus installed.
My System SpecsSystem Spec
27 Jun 2012   #16

Windows 7 Home Premium 64 Bit

What temperatures were you seeing during Diablo 3? It may stress the system more than the stress tests I recommended, so you should monitor the temperatures during crash.

Also, we should see if maybe your RAM settings need to be adjusted and check compatibility:
  • Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.
My System SpecsSystem Spec
27 Jun 2012   #17

MS Windows 7 Pro 64-bit

Here is the screenshots of CPUz. I currently have XMP disable and I believe all the timings are set on auto. I didn't get a chance to monitor cpu temp/load while playing Diablo 3 as I am not sure how to do that while in full screen game mode.
My System SpecsSystem Spec
27 Jun 2012   #18

Windows 7 Home Premium 64 Bit

Does Diablo 3 have an option to use a Windowed mode? I know some games do, but I am unfamiliar with some of the newer games.

Also, I forgot to mention: don't worry about perfmon saying you do not have an Antivirus installed. I check that myself since perfmon is usually erroneous in that regard.
My System SpecsSystem Spec
27 Jun 2012   #19

MS Windows 7 Pro 64-bit

I believe Diablo 3 has windowed mode so I will try that to monitor the temps/loads. Lets see if BSOD shows up today. Last night I played it for 2 hours straight and nothing happened. I'm closely approaching the 30 day return window for the ram and hoping to get this figured out soon.
My System SpecsSystem Spec
28 Jun 2012   #20

MS Windows 7 Pro 64-bit

Update: Here is a screenshot of temp and load while playing Diablo 3. I noticed that the gpu usage went up to 99.8%. Wonder if that normal?

Also are there any conflicts with my drivers?
My System SpecsSystem Spec

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