Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD ntoskrnl.exe

25 Jun 2012   #1
nishanksaini

Windows 7 Ultimate x64
 
 
BSOD ntoskrnl.exe

Hi All
i started receiving BSOD's with error
page_fault_in_nonpaged_area
i am attaching my dmp files with this post
thanks in advance


My System SpecsSystem Spec
.
25 Jun 2012   #2
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello nishanksaini and welcome to Sevenforums.

BSOD Report

Drivers to be aware of

Your Avast anti-virus is making a wide pattern through the dumps. If you're a subscriber of the Avast anti-virus software and is planning to keep Avast, I recommend contacting Avast's Costumer Service in order to fix this issue. Though -
warning   Warning
Make sure your Avast is up-to-date, it's common that parts of the software, is not working as it should with Windows. Avast is releasing updates and fixes to their software, therefor- it's important to let Avast install updates automatically.
  • If you're a free user of Avast, we'd recommend the known and stable anti-virus software, MSSE - Microsoft's solution to security. Remember to use the Avast Uninstaller if you desire to uninstall Avast.

avast! Uninstall Utility | Download aswClear for avast! Removal

LMVM aswSnx.sys

Code:
4: kd> lmvm aswSnx
start             end                 module name
fffff880`01800000 fffff880`018cd000   aswSnx   T (no symbols)           
    Loaded symbol image file: aswSnx.SYS
    Image path: \SystemRoot\System32\Drivers\aswSnx.SYS
    Image name: aswSnx.SYS
    Timestamp:        Wed Mar 07 01:04:05 2012 (4F56A5F5)
    CheckSum:         000CF38B
    ImageSize:        000CD000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
0x50

Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a005df6000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff8000374e079, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000000, (reserved)
The Page_fault_in_nonpaged_area - is a typical bugcheck known for Memory. Have you been running a lot of software or installed new software recently? You can also point it to bad memory sticks, therefor - you're able to download a copy of Memtest86+ and run 7-8 passes.

Memtest84+

SFC /scannow

We usually ask people to do this command to check if Windows is corrupted. It's the most common used one to check if the Windows files are corrupted. If it'll find errors, it'll restore them.
Tip   Tip
If you're having a custom customization layer on your Aero, it's likely to get restored to default.


SFC /SCANNOW Command - System File Checker

Best Regards,
Frederik.
My System SpecsSystem Spec
25 Jun 2012   #3
writhziden

Windows 7 Home Premium 64 Bit
 
 

The crash reports also indicate a problem with getting Windows updates installed. Make sure you do not have a bad Windows install: Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.
My System SpecsSystem Spec
.

25 Jun 2012   #4
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Follow my and writhziden's suggestions and return here. Hopefully we'll have positive results.
Also upload any new incoming dumps. Thank you for your provided information.

Best Regards,
Frederik.
My System SpecsSystem Spec
27 Jun 2012   #5
nishanksaini

Windows 7 Ultimate x64
 
 
getting the same BSOD's

thanks Frederik & writhziden for replying

but after ur reply i'v contacted avast for the same
and they provided me with a beta version of the software but even after installing that i am getting the same BSOD's
now i have uninstalled the avast antivirus
but the problem persist's
now with another module that is ntkrnlmp.exe
kindly help i am attaching the minidump files

Thanking You
Nishank Saini
My System SpecsSystem Spec
27 Jun 2012   #6
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Welcome back,

Did you use the uninstall utility?
I still see the driver persist in the BSODs for today.

Short Summary
Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a00cd66000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80003736079, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a004366000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80003755079, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
Make your way to C:\Windows\System32\Drivers and see if aswSnx.sys is still there.

Best Regards,
Frederik.
My System SpecsSystem Spec
27 Jun 2012   #7
z3r010

 

You are not providing enough info for us to be able to help you efficiently, before anymore help can be given please provide all of the following information.

Is Windows 7 . . .
- the original installed OS on the system?
- an OEM or full retail version?
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)?
- What is the age of OS installation (have you re-installed the OS?)
- Provide system spec info here - http://www.sevenforums.com/profile.php?do=extra

Also Download and run the MGADiagtool.
Then click Continue, then click Copy, and then paste the information in your post inside [code] [/code] tags.

My System SpecsSystem Spec
Reply

 BSOD ntoskrnl.exe




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
0x00000124 ntoskrnl.exe ntoskrnl.exe+4a63cc BSOD Error runninganygame
i keep getting BSOD when playing game new graphics i dont know where to start when its comes to BSOD stuff 110414-10576-01.dmp 11/4/2014 10:48:39 PM 0x00000124 00000000`00000000 fffffa80`0af318f8 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4a63cc ...
BSOD Help and Support
BSOD Address:ntoskrnl.exe+75bc0; dxgmms1.sys,ntoskrnl.exe,Ntfs.sys
Hi, to make things easier for you,below is the Bug Check String, Driver, and crash address SYSTEM_SERVICE_EXCEPTION___dxgmms1.sys___ntoskrnl.exe+75bc0 MEMORY_MANAGEMENT_______ntoskrnl.exe____ntoskrnl.exe+75bc0 SYSTEM_SERVICE_EXCEPTION___ntoskrnl.exe____ntoskrnl.exe+75bc0...
BSOD Help and Support
BSOD when goes sleep, ntoskrnl.exe+e96d2/ntoskrnl.exe+81e7a
When I put my pc in sleep mode it often crashes: the screen goes normally in sleep mode, but the pc continues to stay awake for several minutes than BSOD & restart or BSOD & shut off. Thanks to BlueScreenView I found what is seemingly the guilty process, but I don't know what to do now. Thanks...
BSOD Help and Support
BSOD ntoskrnl.exe , All the Time !! Crash Address ntoskrnl.exe+80640
Jan 2014 //------------------------------------------- How to Solve : 1- I've uninstalled my windows and recover my laptop with recovery DVD to it's original factory state.(original windows :)) 2- Never installed Norton internet security again , I'm using Microsoft Security Essentials now. 3-...
BSOD Help and Support
Random BSOD Reporting ntoskrnl.exe+75c40 & ntoskrnl.exe+7efc0
I'm getting random Blue Screens and can't figure out why. I'm not running any hardcore programs. I'm mostly just using Microsoft Office and Firefox. The BSOD's seem to happen when I'm in Outlook, Excel or Firefox. Haven't been able to determine exactly which at the time as I'm moving back and...
BSOD Help and Support
BSOD Ntoskrnl.exe+7efc0 and Ntoskrnl.exe+75c40
I keep getting a BSOD (Critical_Object_Termination) but have no idea what is causing the issue. I tried in vain to debug my own minidump files but ended up getting nowhere. So far i have run MemTest over the weekend with 107 passes. I also ran Prime95 64-bit for 4 hours on each of the FFT tests...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 19:55.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App