Windows 7: "Driver IRQL not less or equal" Problem

Avionix · 25 Jun 2012

I went onto my computer, and a blue screen came up after the "Starting windows" screen. It would not let me put in my password or anything, just a bluescreen with "Driver IRQL NOT LESS OR EQUAL" message. At the bottom it had "STOP: 0x000000D1" with "ndis.sys" below it. I also cannot get onto the computer at all, it just has the bluescreen and tells me to restart my computer. If anyone can help me it would be great.

FredeGail · 25 Jun 2012

Hello Avionix and welcome to Sevenforums.

We appreciate your information, but we'll need your dump files in order to analyse your actual BSODs you're experiencing.

Your Minidump folder should be at the path C:\Windows\Minidump. If there's no files, make sure minidumps are enabled by -

Quote:

Go to Start, then Run, then type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Next time you'd experience a BSOD, a dump is supposed to be generated. When it's generated, wrap it up in a zip and upload it.

Best Regards,
Frederik.

Avionix · 25 Jun 2012

How will i get to these dump files, i cannot enter my computer in any way. The bluescreen comes up every time.

FredeGail · 25 Jun 2012

Quote: Originally Posted by Avionix

How will i get to these dump files, i cannot enter my computer in any way. The bluescreen comes up every time.

Are you able to enter safe mode?

Best Regards,
Frederik.

Avionix · 25 Jun 2012

I went through what you said to do before and got the file.

FredeGail · 25 Jun 2012

Very nice work.

BSOD Report

Atheros driver related

I've analysed dumps with these drivers before, I usually suggest the users to reinstall it. It can be done at the website below.

Code:

6: kd> lmvm athrx
start             end                 module name
fffff880`05a79000 fffff880`05be7000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: athrx.sys
    Image name: athrx.sys
    Timestamp:        Sat Jun 06 00:10:06 2009 (4A2997BE)
    CheckSum:         0016EDA1
    ImageSize:        0016E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Atheros

Let's do this step, and we'll continue the procedure. Also upload new dump files as BSODs appears.

Best Regards,
Frederik.

Avionix · 25 Jun 2012

I have Driverboost from the webpage you gave me. I ran it on the computer and it says "This installation package could not be opened". I can't run the installation process. I'm confused on what else i can use.

FredeGail · 25 Jun 2012

Hello Avionix,

Can you see the Atheros Drivers in the Uninstall Programs/Software in the Control Panel?

Best Regards,
Frederik.

Avionix · 25 Jun 2012

I looked for it in alot of places, even in the Uninstall Programs/Software section, i don't see it. I searched atheros as well and nothing came up.

FredeGail · 25 Jun 2012

Quote: Originally Posted by Avionix

I looked for it in alot of places, even in the Uninstall Programs/Software section, i don't see it. I searched atheros as well and nothing came up.

Any chance that you can upload the full BSOD Report? By that, I can see which devices and drivers you have connected and running, as well as system specs. I believe I have a solution for you.

http://www.sevenforums.com/crashes-d...tructions.html

Best Regards,
Frederik.

Windows 7: "Driver IRQL not less or equal" Problem

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