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Windows 7: 'Driver IRQL not less or equal' BSOD

06 Jul 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

I believe I found the problem:
Code:
tuneuputilitiesapp64.exe	c:\program files (x86)\tuneup utilities 2012\tuneuputilitiesapp64.exe	2748	8	200	1380	5/7/2012 2:13 PM	12.0.3600.104	1.29 MB (1,352,544 bytes)	30/5/2012 2:46 AM
tuneuputilitiesservice64.exe	c:\program files (x86)\tuneup utilities 2012\tuneuputilitiesservice64.exe	2392	8	200	1380	5/7/2012 2:13 PM	12.0.3600.104	2.04 MB (2,143,072 bytes)	30/5/2012 2:46 AM
The above software often causes issues with updating drivers. It removes registry entries that are required for the driver update to go smoothly. You may need to clean re-install Windows to resolve your issue. Do not use registry cleaning software in the future.
Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.
Backup any important files on your system. How To Use Samsung Recovery Solution 4 my samsung and recover to your factory image:
Quote:
Complete Restore - A Complete Restore uses a Complete Backup to restore your system to the condition it was in when the Complete Backup was made. If you have no stored Complete Backups, you can still use the Complete Restore function to restore your computer to its initial status.



My System SpecsSystem Spec
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08 Jul 2012   #12
tweet

Windows 7 Home Premium 64bit
 
 

So all along, it was my Tuneup Utilities? Thank you so much! However, does this mean that I have to uninstall my Tuneup Utilities? So I paid for something that makes my computer crash?

I have done a complete restore and have updated the necessary drivers. No Blue Screens yet.

Should I reinstall my TU or just leave it as it is?
My System SpecsSystem Spec
08 Jul 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

Leave it uninstalled. And yes, you paid for something that can potentially cause problems on your system. Believe me, I made the same mistake a number of times before I joined this site and found out the error of my ways. Avoid 3rd party registry cleaning programs, driver updating programs, defrag programs, etc. that ask you to pay for them. CCleaner and Puran Defrag are the only programs I trust for any of those tasks (and I personally refrain from using CCleaner's registry cleaning service even though others say it is safe). I do not recommend any driver updating software unless it was provided by your motherboard manufacturer (ASUS, Gigabyte, MSI, ASRock, etc.) or vendor system manufacturer (DELL, Sony, HP, ASUS, acer, Toshiba, Samsung, etc.)
My System SpecsSystem Spec
.

21 Jul 2012   #14
tweet

Windows 7 Home Premium 64bit
 
 

Hello.
Sorry to bother you guys again, I just experienced another random BSOD.
My System SpecsSystem Spec
21 Jul 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

Device Concerns:
Code:
Teredo Tunneling Pseudo-Interface	ROOT\*TEREDO\0000	This device cannot start.
Hardware devices are not working or are not detected in Windows should resolve it.

Analysis:
Crash indicates Netwsw00.sys which is your Intel® Wireless WiFi Link Adapter. I suspect this is software related and probably due to some startup program or service conflict. Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
30 Jul 2012   #16
tweet

Windows 7 Home Premium 64bit
 
 

Did everything as you said. Everything went fine until just now.
My System SpecsSystem Spec
30 Jul 2012   #17
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

I added your thread to the More Help Requested thread.

Best Regards,
Frederik.
My System SpecsSystem Spec
31 Jul 2012   #18
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Can you turn on DV and provide us any new crashdumps from any crashes that may occur when DV is on? Thanks.

Right now I still think it's your Intel Wifi adapter driver. It's doing some rather funky things with its stack. It is dated from back in March, so are you sure you have no updates for it?
My System SpecsSystem Spec
31 Jul 2012   #19
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Can you use a wired connect and turn off the wireless so we can see if the WIFI is having an issue.

Can you fill in your system specs?
You can use this app to find them: Speccy Free System information Utility
Then enter them in the drop box at the lower left of any of your posts.

Do you have any Samsung utilities installed?

Your latest crashes:
Code:
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes:  Device driver
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80003304100
GetUlongFromAddress: unable to read from fffff800033041c0 00000000000004a4 Nonpaged pool
IMAGE_NAME:  Netwsw00.sys
-----------------------------------------------------------------------------------------------------------------------------------------------
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
This dmp file is corrupt
*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
Probably caused by : Netwsw00.sys ( Netwsw00+9f039 )
-----------------------------------------------------------------------------------------------------------------------------------------------
Same crash as before, since the new driver didn't help, use a wired connection for a while to see if the system is more stable.

You are having a lot of these program errors from your Cache SSD.
Code:
30/7/2012 6:07 PM	Application Error	Faulting application name: ExpressCacheRun64.exe, version: 1.0.0.2, time stamp: 0x4df608c1
Faulting module name: ecapi64.dll, version: 1.0.46.0, time stamp:
System Event Logs:
Code:
Event[76]:
  Log Name: System
  Source: Microsoft-Windows-SharedAccess_NAT
  Date: 2012-07-31T02:08:07.000
  Event ID: 34005
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DME-NB1235865
  Description: 
The ICS_IPV6 was unable to allocate  bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.

Event[82]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-07-31T02:07:42.883
  Event ID: 7026
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DME-NB1235865
  Description: 
The following boot-start or system-start driver(s) failed to load: 
cdrom

Event[126]:
  Log Name: System
  Source: Microsoft-Windows-BitLocker-Driver
  Date: 2012-07-31T02:06:02.670
  Event ID: 24620
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DME-NB1235865
  Description: 
Encrypted volume check: Volume information on \\?\Volume{314e191b-cb8b-11e1-b7b8-806e6f6e6963} cannot be read.

Event[168]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2012-07-31T02:05:55.479
  Event ID: 89
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DME-NB1235865
  Description: 
ACPI thermal zone ACPI\ThermalZone\TZ00 has been enumerated.             
_PSV = 0K             
_TC1 = 0             
_TC2 = 0             
_TSP = 0ms             
_AC0 = 344K             
_AC1 = 328K             
_AC2 = 273K             
_AC3 = 273K             
_AC4 = 273K             
_AC5 = 0K             
_AC6 = 0K             
_AC7 = 0K             
_AC8 = 0K             
_AC9 = 0K             
_CRT = 372K             
_HOT = 0K             
_PSL - see event data.

Event[563]:
  Log Name: System
  Source: Disk
  Date: 2012-07-31T01:00:40.031
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DME-NB1235865
  Description: 
The driver detected a controller error on \Device\Harddisk2\DR2.

Event[564]:
  Log Name: System
  Source: Microsoft-Windows-WLAN-AutoConfig
  Date: 2012-07-31T01:00:39.583
  Event ID: 10002
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DME-NB1235865
  Description: 
WLAN Extensibility Module has stopped.

Module Path: C:\windows\System32\IWMSSvc.dll
Memory errors, can be RAM or the memory controller.

CDROM driver error.
Go to the Samsung support site and D/L and update all drivers for your laptop.

Your CPU is shutting down due to overheating. Be sure it is not placed on any cloth surface, all vents need to be clear for air flow.
Have you been checking your temperatures?
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Hard drive error, Run the Hitachi Drive Fitness Test.


App Event Logs:
Code:
Event[15]:
  Log Name: Application
  Source: Application Error
  Date: 2012-07-31T02:07:29.000
  Event ID: 1000
  Task: Application Crashing Events
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: DME-NB1235865
  Description: 
Faulting application name: ExpressCacheRun64.exe, version: 1.0.0.2, time stamp: 0x4df608c1
Faulting module name: ecapi64.dll, version: 1.0.46.0, time stamp: 0x4ddeea46
Exception code: 0xc0000409
Fault offset: 0x0000000000001ae7
Faulting process id: 0xd10
Faulting application start time: 0x01cd6e7e1a046f02
Faulting application path: C:\Program Files (x86)\Samsung\Fast Flash Sleep Resume\ExpressCacheRun64.exe
Faulting module path: C:\Program Files (x86)\Samsung\Fast Flash Sleep Resume\ecapi64.dll
Report Id: 6c532e73-da71-11e1-bc21-88532ee898eb
Your cache SSD seems to be having issues also.

Let's work on the CPU temp problem first.
Keep Real Temp running when using your laptop, if the temps get above 90°C close all programs and see if the temp goes down. If they don't shutdown your laptop until it cools.
My System SpecsSystem Spec
04 Sep 2012   #20
tweet

Windows 7 Home Premium 64bit
 
 

Hey guys,

I'm so sorry for the extremely late reply. I've been very very busy wit school and have been suffering with this laptop with extremely random crashes which really irritates me.

I have done a few of the above mentioned solutions.

My computer rarely overheats and the temperatures are in stable range. I have also been resetting my SSD Cache quite frequently but still BSOD occurs.

I have a feeling that it's something related to my network. Netwsw00.sys keeps showing up.
My System SpecsSystem Spec
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 'Driver IRQL not less or equal' BSOD




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