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Windows 7: Random BSOD, errors 0x0000018 and 0x000003b

05 Jul 2012   #11
VERIKA

Windows 7 Home Premium 64bit
 
 

ok thanks for all the info u gave me.
  • the Intel still doesnt work even after the hotfix, it still says im not meeting the minimum requirement.
  • i did the memtest and it gave me a lots of error maybe almost 700.
  • I also did the memory diagnostic tool, and on the first try it says "hardware problems detected"
i will upload a picture of the memtest too so you can see.
Will this mean i need to change my RAM?


My System SpecsSystem Spec
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05 Jul 2012   #12
cypherinfo

windows 7 professional 64 bit
 
 

Hello, have you add new RAM memory to your laptop recently? Thank you.
My System SpecsSystem Spec
05 Jul 2012   #13
VERIKA

Windows 7 Home Premium 64bit
 
 

No. havent done any changes here.
My System SpecsSystem Spec
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05 Jul 2012   #14
writhziden

Windows 7 Home Premium 64 Bit
 
 

You need to go through Part 3 of Memtest86+ to determine whether it is a module that is bad or a motherboard slot.

Quote   Quote: Originally Posted by writhziden
If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.
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 Random BSOD, errors 0x0000018 and 0x000003b




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