BSOD after plugging in HDMI

Ran MSE. It took over 2 hrs and resulted in clean computer. Standing by for next steps...

usasma said:

You can reinstall the Norton if you like - don't forget to uninstall the free antivirus.
If Norton asks to check for a later version, let it.

Uninstall the Intel Rapid Storage Technology driver.
Then install this one: http://downloadcenter.intel.com/Deta...T)%22&lang=eng

If it doesn't work (the documentation isn't very clear), then try this one: http://downloadcenter.intel.com/Deta...T)%22&lang=eng

I opened the archive at Lenovo and it refers to AHCI - so that's why I suggested the first driver (it's the first one) Download the STOR_Win7_XP_11.2.0.1006.exe driver - NOT the one's that start w/f6flpy-

Thank you again for your expertise. The Lenovo site shows version 11.0.0.1032. Regardless, I uninstalled my current version and installed your primary recommendation, version 11.2.0.1006, which does appear to be working. I opened Intel Rapid Storage and it says everything is working.

I tried to plug it into receiver HDMI and received same BSOD. Any possibility it's receiver versus computer related?

grimloktt said:

I would add that as I was attempting to collect necessary information for my specs, I noticed my "Logitech Driver Interface" has a small question mark on the icon itself (pic attached). I'm guessing that's not an issue but thought it interesting...

This is a non-issue? Picture on page 1 of this thread?

Also, what about the hotfix?

usasma said:

Sorry, but I came into this thread initially with a response to just one problem (the missing dump files) - but I'll attempt to address your concerns here:

You have 2 pagefiles - one on the C: drive and one on the D: drive
Please set max and min on both for 8.5 gB in size (you may not get this much off the D: drive, but give it a try).

Firstly, let me say THANK YOU. I'm greatly appreciative of any help I can get. My primary issue that I'm trying to rectify is being able to hook my HDMI up to my laptop without getting a BSOD.

I did as you said and changed the page files. I then tried to hook up the HDMI, received a BSOD: see attached picture. It did look like it was trying to further process from before and even gave an additional error code at the bottom. Thoughts?

Check this out... chkdsk /r says "Adding 150057038" bad clusters to the Bad Clusters File".

Is this part of problem?

usasma said:

The error code specifies a data error (0xc000009C)
That would tend to agree with chkdsk problems.

Please run a hard drive diagnostic using this procedure: Hard Drive Diagnostic Procedure

Ok. Waiting for chkdsk to complete... wondering what will be result of adding all these bad clusters to file?