Windows 7: New Processor, RAM, Motherboard: still getting IRQLNOTLESSOREQUAL BSOD

Deception · 28 Jun 2012

Fair warning before reading this thread, I don't have a lot of time on my hands and contacting me via skype or phone would be TEN times easier, PM me if interested in helping me, like seriously, this is urgent because I am going off to college soon and need to have all of my issues fixed :| but any ways here we go..

Just upgraded my build to the new 3770k i7 processor, GA-Z77-D3H motherboard, and 16gb (4x4) ddr3 1600 corsair vengeance RAM

Even after upgrading I am still having this SAME blue screen that was getting before hand so I can definitely say it isn't my mobo, processor or RAM. however it MIGHT be my graphics card (6970), because I wasn't having the issues before I had that, but I was having other blue screens so I don't really know exactly... I also upgraded to a ssd and now windows is installed on that which wasn't what I used to do so the situation is a lot different now..

I honestly don't know what to do at this point, I need help. I am posting all of the appropriate info as attatchments please help out.

Oh this BSOD JUST happened to me about 4 hours ago in the middle of a League of Legends match. It has happened just just opening google chrome before, but mainly while gaming and using both monitors for games and what not.

lemme know if I can post any information, I will do so instantly because I get emails to my phone when someone posts, so if you have something to say please say it!

thanks for all the help,
sean!

- x86 (32-bit) or x64 ? 64 bit
- the original installed OS on the system? Windows 7
- an OEM or full retail version? OEM
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? mobo, processor, ram is brand new
gpu is about 6 months old as well as my ssd, psu is about 5 years old, hdd is about 5 years old
- What is the age of OS installation (have you re-installed the OS?) maybe 30 days?

Might I add that my GPU drivers will not install to the 12.4 Version, They are stuck at 11.5 (even now after I upgraded).

don't know if this is related of if anyone knows what I'm talking about but, I do the proper deleting of all the appropriate folders and such (hidden ones as well), drivers, and everything related to ATI/AMD and then do the reinstall of the 12.4 catalyst suite yet I end up with the 11.5 every time.

Deception · 28 Jun 2012

More info that popped up when my computer rebooted after the BSOD:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFA854F332D00
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002E103DA
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Deception · 28 Jun 2012

I also pinpointed my event viewer to be an error of 6008 right before my critical error of shutdown..

at least I THINK I did, if someone wants to help me double check this, that would be great. (that is if this info is needed)

writhziden · 28 Jun 2012

Your crash reports indicate a possible problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.

Quote: Originally Posted by Brink

NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Attachment 218752

Deception · 28 Jun 2012

@writhziden

Here are my results!

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {E1BD467D-B4AC-45AC-BA8E-3688226740E6}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Sean\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E1BD467D-B4AC-45AC-BA8E-3688226740E6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-680684340-2411819246-885105790</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="7"/><Date>20120221000000.000000+000</Date></BIOS><HWID>ABC33407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-1033-7601.0000-1572012
Installation ID: 022021542964891583733980488915250972456845956865465456
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Initial grace period
Time remaining: 10500 minute(s) (7 day(s))
Remaining Windows rearm count: 3
Trusted time: 6/28/2012 10:07:16 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:5:2012 17:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAHKIQSc5tdLhgGhZSlJaYfK7vYj1+t8SJlmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			IdeRef		IdeTable
  SSDT			IdeRef		IdeTable
  SSDT			IdeRef		IdeTable
  BGRT			ALASKA		A M I

**Pauly** · 28 Jun 2012

You said this was oem windows but you have new mobo, did you reinstall

Deception · 28 Jun 2012

I did not reinstall, would that be part of the issue? I don't see how it could be since I had the same error before hardware upgrade..

Layback Bear · 28 Jun 2012

When you change the motherboard Windows 7 thinks it's a new computer. You have Windows 7 OEM. I would call Microsoft to activate. I found this it might help.

Applies to all editions of Windows 7.

Compare editions

Activate Windows 7 on this computer

You must activate Windows within 30 days of installation. Activation helps verify that Windows on your computer is genuine and hasn't been used on more computers than the Microsoft Software License Terms allow. In this way, activation helps prevent software counterfeiting. For more information, see Activating Windows 7: frequently asked questions.
To activate online, you'll need your Windows 7 product key. You can find your product key on the computer or inside the Windows package—or in a confirmation e‑mail if you purchased and downloaded Windows 7 online. Go to the Microsoft website to see examples of product key stickers. For more information, see Where do I find my Windows 7 product key?
If you can't find your product key, you might need to buy a new one. To learn more, see Get a new Windows 7 product key. If you receive an error message saying that your product key is not valid when installing Windows 7, see Windows 7 activation error: invalid product key.
Activate using the Internet

When you begin the activation process, Windows tries to detect an Internet connection. If one is found, you can activate online. If you use a modem to connect to the Internet but aren't currently online, you'll have the option to activate using a modem.
To activate by using a direct connection

Open Windows Activation by clicking the Start button , right-clicking Computer, clicking Properties, and then clicking Activate Windows now.*
If Windows detects an Internet connection, click Activate Windows online now. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Type your Windows 7 product key when prompted, click Next, and then follow the instructions.

To activate by using a modem

Open Windows Activation by clicking the Start button , right-clicking Computer, clicking Properties, and then clicking Activate Windows now.*
Click Show me other ways to activate.
Type your Windows 7 product key, and then click Next.
Click Use my modem to connect directly to the activation service. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the location nearest you from the drop-down list, click Next, and then follow the instructions.

Activate using the telephone

If Windows isn't able to activate online, you'll have the option to activate Windows 7 using an automated phone system.

Open Windows Activation by clicking the Start button , right-clicking Computer, clicking Properties, and then clicking Activate Windows now.*
Click Show me other ways to activate.
Type your Windows 7 product key, and then click Next.
Click Use the automated phone system. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the location nearest you from the drop-down list, and then click Next.
Call one of the available phone numbers listed. An automated system will guide you through the activation process.
When prompted, enter the installation ID that's listed on your screen into your phone's keypad.
Write down the confirmation ID that the phone system gives you.
Type the confirmation ID into the space provided under Step 3 in the activation dialog, click Next, and then follow the instructions.
If activation isn't successful, stay on the line to be transferred to a customer service representative who can assist you.

Deception · 28 Jun 2012

I can easily go and activate it but I don't think this is the issue because when I had it activated before my hardware change... i had the SAME BSOD error.... please consider this.

writhziden · 28 Jun 2012

Well first, you cannot use the same OEM key on your system once your motherboard is replaced. It violates the license agreement with Microsoft. Until you buy a valid key, we are unable to help you further.

Once you have a new key, please follow the Windows Genuine and Activation Issue Posting Instructions again. Post the results in a new post; do not start a new thread.

Quote: Originally Posted by Brink

NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Windows 7: New Processor, RAM, Motherboard: still getting IRQLNOTLESSOREQUAL BSOD

New Processor, RAM, Motherboard: still getting IRQLNOTLESSOREQUAL BSOD problems?