Windows 7: eSATA drive not detected--can CrystalDiskInfo damage an eSATA drive

Cluent · 28 Jun 2012

I plugged in my eSATA drive while CrystalDiskInfo was running and the computer froze. There was no way to regain control of the computer so I restarted.

So now this eSATA drive is not recognized by the computer. The eSATA drive works in another computer.

What's really weird is that another eSATA drive I have works in the computer where the crash happened.

I've tried uninstalling all drivers (both hidden and visible) in Device Manager that relate to the drive.

The eSATA drive also has a USB 2 connection, and that still works fine in both computers.

Golden · 28 Jun 2012

Hi,

Its unlikely to be the software. The fact that your other eSATA drive works fine, points to a connection issue on the first one. Have you tried swapping the cables?

Regards,
Golden

Cluent · 28 Jun 2012

I tried another cable. Same thing happens: drive is not recognized in BIOS. Windows will not boot if drive is connected. If I connect drive after booting windows, the drive spins up, an attempt is made to install driver, but then message says "Drive disconnected".

Golden · 28 Jun 2012

Hi,

Did you try and reinstall the driver?

Quite a bizarre problem :

- the disk sounds fine since another PC can see it
- the eSATA port works fine since you can see a different eSATA disk in it

Regards,
Golden

Windows 7: eSATA drive not detected--can CrystalDiskInfo damage an eSATA drive

eSATA drive not detected--can CrystalDiskInfo damage an eSATA drive problems?