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Windows 7: BSOD playing games randomly (every few hours)


28 Jun 2012   #1

Windows 7 Ultimate x64
 
 
BSOD playing games randomly (every few hours)

Hello,

A few days ago I installed Windows Updates and installed a game called "Ace Online". After a couple hours of playing, my computer suddenly blue screened. I thought it might be a one time deal, but it has occurred about 3 times per day since then while playing the game. I did a system restore to the day before I updated, re-installed the game with automatic updates off thinking it might be a flawed update, but then it crashed again a few hours later. This game seems to run smoothly on my laptop, but my desktop is definitely better for gaming. Upon the computers restart, it says that it has recovered from a serious error. I get this message

Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033

Additional information about the problem:
  BCCode:	1e
  BCP1:	0000000000000000
  BCP2:	0000000000000000
  BCP3:	0000000000000000
  BCP4:	0000000000000000
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\062812-26956-01.dmp
  C:\Users\Administrator\AppData\Local\Temp\WER-116829-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
I am running a custom built machine with:
-Windows 7 Ultimate x64 (OS installed by me one a blank hdd 3 years ago)
-System Hardware 3 years old
-OS install ~2 years old (re-installed once)
-12gb ram
-1tb hdd 7200rpm
-Nvidia GTX260
-Asus P6T SE Motherboard
-Asus 1000w PSU
-Intel i7 920

Attached zipped files

Thanks for any and all help!


My System SpecsSystem Spec
.

28 Jun 2012   #2

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello gregevan and welcome to Sevenforums.

BSOD Analyse

BIOS
Your provided nfo tells that your BIOS date is a pre 2009. Your hardware might be incompatible with the actual Windows version. I'd suggest you to run the Windows 7 Compatibility checker.

Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads


If some of the hardware parts are not compatible, we'll try to update your BIOS.
Return with the results.

NFO
Code:
BIOS Version/Date    American Megatrends Inc. 0203, 2/26/2009
Best Regards,
Frederik.
My System SpecsSystem Spec
28 Jun 2012   #3

Windows 7 Ultimate x64
 
 

Thanks for the reply,

What exactly should I be checking to see what is compatible? I have used the system with all the hardware working for the last 3 years, and have not really updated since. I have checked the hardware on this site and it tells me that everything is compatible with Win 7 (unless I missed something)

Thanks,
Greg
My System SpecsSystem Spec
.


28 Jun 2012   #4

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Quote   Quote: Originally Posted by gregevan View Post
Thanks for the reply,

What exactly should I be checking to see what is compatible? I have used the system with all the hardware working for the last 3 years, and have not really updated since. I have checked the hardware on this site and it tells me that everything is compatible with Win 7 (unless I missed something)

Thanks,
Greg
I will study this dump further when I'm home from this conference. In about 2 hours or more I will reply with a detailed instruct-post.

I hope you can wait a little.

Best Regards,
Frederik.
My System SpecsSystem Spec
28 Jun 2012   #5

Windows 7 Ultimate x64
 
 

Take all the time you need.

Thanks for your help,
Greg
My System SpecsSystem Spec
28 Jun 2012   #6

Windows 7 Home Premium x64
 
 

Hello gregevan. Not to replace the excellent help of Frederik, but I have some advice to offer.

  1. Update your BIOS(as already stated) as it is a few revisions old. BIOS updates often address stability issues. ASUS - Motherboards- ASUS P6T SE
  2. Update your ASUS Drivers, including AI Suite, they can be found in the above link.
  3. Overclocking? I believe so. This BugCheck code in conjunction with overclocking, can be a result of too low of VCore. If you are(which I am fairly certain you are) overclocking, please stop for now. We need to test stability before you revert back to an overclocked state. EDIT: yes, to confirm, you are overclocked. To a whopping 4ghz!
Thanks,


James
My System SpecsSystem Spec
28 Jun 2012   #7

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello again,

as me and James has mentioned, your BIOS needs an update. ASUS has provided some utilities, as I think you can use them inside Windows. It should be something like a DOS process running. But still we'll need to give the warning even though it seems easy-

warning   Warning
Cancelling a BIOS flash, or messing up with a configuration (if any) might break your machine. Be careful what you choose, and don't configure without having a little basic knowledge on the areas. Ask questions during the installation if you have any.


.. we just have to do it.

Best Regards,
Frederik.
My System SpecsSystem Spec
28 Jun 2012   #8

Windows 7 Ultimate x64
 
 

I'll look into updating the BIOS when I get back to my computer and let you know when I did that.
My System SpecsSystem Spec
28 Jun 2012   #9

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by gregevan View Post
I'll look into updating the BIOS when I get back to my computer and let you know when I did that.
Dont' forget about the rest. Before you do ANYTHING else, reset the BIOS to fail safe settings, if you don't you can brick your Motherboard during the flash if your PC crashes.

Quote   Quote: Originally Posted by James7679 View Post
Hello gregevan. Not to replace the excellent help of Frederik, but I have some advice to offer.

  1. Update your BIOS(as already stated) as it is a few revisions old. BIOS updates often address stability issues. ASUS - Motherboards- ASUS P6T SE
  2. Update your ASUS Drivers, including AI Suite, they can be found in the above link.
  3. Overclocking? I believe so. This BugCheck code in conjunction with overclocking, can be a result of too low of VCore. If you are(which I am fairly certain you are) overclocking, please stop for now. We need to test stability before you revert back to an overclocked state. EDIT: yes, to confirm, you are overclocked. To a whopping 4ghz!
Thanks,


James
My System SpecsSystem Spec
28 Jun 2012   #10

Windows 7 Ultimate x64
 
 

Once I get back, I will first reset my mobo to standard settings, then update the bios, then update the drivers, and finally come back and tell you when that is complete. Does that sound alright?
My System SpecsSystem Spec
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 BSOD playing games randomly (every few hours)




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