Windows 7: Weird restarts (BSOD)

FredeGail · 28 Jun 2012

Quote: Originally Posted by zdreanta

Okay , thanks for your time , see you later and keep up the good job.

Zdreanta.

Thank you Zdreanta for keeping things informative!

Best Regards,
Frederik.

zdreanta · 30 Jun 2012

Hello , i've got another bsod, this time i managed to save the minidump file. re-ran the procedure in order to post here.

From what i've been reading it seems the issue lies with the hardware.

Attached you will find a picture taken with my phone at the time the error happened.

Thank you,
Zdreanta

zdreanta · 01 Jul 2012

Anyone could please help me with this issue ?

Thanks,
Zdreanta

FredeGail · 01 Jul 2012

Hello zdreanta and welcome back.

BSOD Analyse

You have had some issues with your Processor Cache, a problem related to your Intel CPU. First of all I'd suggest you to make sure that your CPU is connected all the way in. Open your case, plug out the fan, give the CPU and the fan a blow, and install everything back in. Also make sure that your fan is connected all the way in, and isn't in any way loose.

When you've done that, I'd suggest you to do a Stress Test using Prime. Details below.

Hardware - Stress Test With Prime95

Summary

Code:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007867028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007867028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

This would be our first step.

Best Regards,
Frederik.

zdreanta · 01 Jul 2012

I've reset the OC options so the proc settings are stock now , ran prime for ~5 hours while playing diablo3 / ~ 20 websites opened in chrome - nothing happened so far.

Proc reached 72 degrees Celsius max and right now it's stable between 69-71 degrees C
GPU also at ~70 degrees
MB constant at 36.

Ran intel's stress test / disagnostic all went fine.

Should i further investigate into the SSD ? Going to do a firmware update and let you know what happens in the next few days , will try to set back the proc OC and see what's really causing this bsod.

Thank you again for your assistance,
Zdreanta.

FredeGail · 01 Jul 2012

If there's any firmware available on your SSD, I'd recommend getting it. SSD firmware and general storage drivers, can be a BSOD causer.

Best Regards,
Frederik.

Windows 7: Weird restarts (BSOD)

Weird restarts (BSOD) problems?