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Windows 7: BSOD randomly once a day


29 Jun 2012   #1

windows 7 64-bit
 
 
BSOD randomly once a day

Lately I've been getting BSODs randomly during the day. I work from my computer at home and then sometimes also play games at night like Mass Effect which is pretty system intensive. Whats strange is that the BSODs only happen when I'm working. I have 2 browsers up, a text editor maybe 2, ftp program, sometimes music. Nothing that would strain the system.

I've ran driver verifier already which lead me to remove my Realtek HD Audio driver, I've turned it off since. I ran memtest86 overnight once and will run it again for a more extended period, but because of when the crashes happen I'm inclined to think it's a software issue.

- x86 (32-bit) or x64 ? 64bit
- the original installed OS on the system? yes
- an OEM or full retail version? retail

- What is the age of system (hardware)? 6 months
- What is the age of OS installation (have you re-installed the OS?) 3 weeks

My System SpecsSystem Spec
.

29 Jun 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Analysis:
Crashes have a variety of BugCheck codes. This typically indicates hardware issues. Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
Reply

 BSOD randomly once a day




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