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#1
BSOD occurring during random tasks/times
Hello there. I'm trying to help out my parents with their PC, and it seems to have been going through a series of BSODs. I've ran several tests to see what might actually activate the BSOD, but it happens when doing different things. Most notably, when I tried creating an account for this forum, I would open the start menu, and right-click on "Computer" to see the specs, but as soon as I tried, the machine instantly BSOD'd me. After rebooting, I tried to replicate the problem, but I was able to see the specs.
They are running Windows 7 Home Premium x64 SP1 on a HP Pavilion P6000. It's OEM and about 2-years since purchase date. Their current AV is Trend Micro Titanium 2012. Crashes also occur during web browsing, windows explorer browsing, and sometimes when the computer is just sitting idly as nothing is open.
Enclosed is the requested zip file containing the folder and HTML file. I greatly appreciate all your help and willingness to assist me.