BSOD - memory management - When in Photoshop CS6

Hello Chris and welcome to Sevenforums.

OLD BIOS

I've just edited this into the post. Your BIOS timestamp is very old. The fact that BIOS shows wrong voltage sectors, is definitely normal when the BIOS is that old. I'd suggest updating it immediately. Update it here.

GIGABYTE - Motherboard - Socket 775 - GA-EP45T-UD3P (rev. 1.1)

NFO

Code:

BIOS Version/Date    Award Software International, Inc. F1, 13/10/2008

You can ignore the text below for now at least.

Before I'll dig into the dump itself, I wanted to talk a little about voltages and BIOS. The motherboard itself won't always have the correct default settings and configuration for the actual sticks. This usually happens if the sticks ain't on the Memory Support List, or other circumstances. The Memory Support list doesn't mean that the sticks isn't supported, it's basically what Gigabyte has been testing around with, and proves that they're working.
I'd recommend writing an e-mail to Kingston. Kingston's Costumer Service is very quick, and they're very helpful - based on my own experience. They'd probably suggest you to adjust the voltage to 1.5, as your memory sticks runs at stock. It's pretty much what I suggest.

   Warning

Though, contact Kingston before you'll change your BIOS settings. It may break your slots or likely the stick itself. Voltage changes can resolve in dangerous stuff.

Now to the dump.

BSOD Analyse

BCCode Summary

Code:

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff780c0000000
Arg3: 000000000000345a
Arg4: fffff980179ea009
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff70001080000
Arg3: 000000000000c04d
Arg4: 0000000017a02009
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff70001080000
Arg3: 000000000000c1cd
Arg4: 0000bd3a00018c3c

If the BSODs happens in Photoshop, there's a few things to check up on. As you're having a x64 bit system, I'd suggest you to run the x64 bit version of Photoshop if you ain't already. It allows the software to use more RAM, compared to x84 bits. Photoshop is quite memory demanding, and your RAM might have ran into a bad sector. A scan with Memtest86+ would be a nice place to start.

Memtest86+

Update your BIOS first before proceeding to next steps.

Best Regards,
Frederik.

Hello Chris, thank you for your reply.

They might write the main change on the changelog at the side of the mirrors, but it does in fact change a lot of other things. Things like wider compatibility and greater performance on for instance, transfer areas.

I'd still fully recommend you to update the BIOS.

Once the BIOS is updated, put the clock, voltage and everything else on default. :)

Best Regards,
Frederik.

ChrisRoss said:

OK, tried using the @BIOS utility, didn't fill me with confidence, it wouldn't use the BIOS files I downloaded, the error message implied file size was wrong. Tried to download a few times from different servers. When I finally got the internet updater to connect to a server, it said something like File Name is not usual, are you sure you want to update?

Hey Chris,

Have a look at Gigabytes tutorial on updating BIOS'. As far as I can see, it contains things like the popular utility. I think it'd run within Windows 7, and it'd basically do the job.

@BIOS

Best Regards,
Frederik.

Hello Chris!
Sorry for the late responds, I've been sleeping all the hours I've haven't slept for the last weeks time. :)

If you haven't done the procedure-

To ensure that we'll know if it's the slots on the motherboard that's broken, or the sticks itself - we have a little procedure we'll recommend. Remove 1 stick, scan the other with Memtest in the current slot. After 7 passes, move the stick to another slot and scan, and so on and so forth until you've scanned all the sticks, and all the slots, one by one.

- I suggest doing it.

If you can borrow a pair of your friends, family's or someone else's RAM, it'd suggest trying so. By that we'd see if the system turns out stable with that pair of RAM.

I'm a bit worried on the BIOS part, but we'll see for now.
The BIOS might use incorrect voltages as it's old.

Best Regards,
Frederik.