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Windows 7: I can't login to my user account! Help!

30 Jun 2012   #1

Windows 7 Professional x64
 
 
I can't login to my user account! Help!

Hi guys,
I have Windows 7 Professional and two days ago I turned my computer on and type password to my account and everything seems ok and I go out of my room for several minutes. When I came back Windows was still loading, without any error mesage, it looks good but it wont work. I tried several times to login but i can't, I even tried to login through Safe Mode- same story. The problem is that it is my admin account, I have standard user account which works but I can't use my PC properly by using standard user type of account because when I want to install something or change some system settings I have to type password of admin acc, then when I type it, my screen became dark and I can't do anything, just to turn off a computer by pluging out power cable...

Have you any idea what can cause this problem? I will appreciate your help.

My System SpecsSystem Spec
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30 Jun 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

You know the password of administrator account? You know the password of your own made user account with admin rights?

What happens if you enter the wrong password?
My System SpecsSystem Spec
30 Jun 2012   #3

Windows 7 Professional x64
 
 

I know password of that admin acc that I made. Windows wants the password of that acc and when I tipe right password then PC won't work any more, just dark the screen and I just can move mouse on desktop. When I type wrong password it just says something like user name and password doesn't match.
My System SpecsSystem Spec
.


30 Jun 2012   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Can you get in windows recovery environment by tapping F8 multiple times on boot? Select "repair your computer" then "system restore". Go back in time a few days... so go back in time to a state when it was working
My System SpecsSystem Spec
30 Jun 2012   #5

Windows 7 Professional x64
 
 

Tried that....says that there is no restore points created....
I can't find how to acces to admin account whic is created by installing Windows (as on Win XP where when you turn on computer by Safe mode, you have acces to account caled Administrator or something like that). If I could acces to that acc then I could make standard user acc become admin, and transfer all data from acc which is not accessible to accessible acc, it won't wanting pasword when I want to change system settings too, that will give me more space for working and I could solve my problem somewhat.
Do you know how to acces to that hidden admin acc, as on Win XP?
My System SpecsSystem Spec
30 Jun 2012   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by mita11 View Post
Tried that....says that there is no restore points created....
I can't find how to acces to admin account whic is created by installing Windows (as on Win XP where when you turn on computer by Safe mode, you have acces to account caled Administrator or something like that). If I could acces to that acc then I could make standard user acc become admin, and transfer all data from acc which is not accessible to accessible acc, it won't wanting pasword when I want to change system settings too, that will give me more space for working and I could solve my problem somewhat.
Do you know how to acces to that hidden admin acc, as on Win XP?
Did you disable restore points??? Was it ever enabled? Did you access the Windows 7 system disk from some other operating system like winxp, linux or recovery dvd like hiren's?
My System SpecsSystem Spec
30 Jun 2012   #7

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Boot into recovery environment and select "command prompt" and find the drive letter of windows.

DIR C:\
DIR D:\
DIR E:\

Assume drive letter is Q:
Code:
Q:
cd  \windows\system32
ren  sethc.exe  sethc.exe.old
copy  cmd.exe  sethc.exe
Now reboot machine normally.
On logon screen press SHIFT-key 5 times. Now a command prompt appears. Now you can activate built in admin account.
Code:
Net user administrator  /active:yes
Now reboot again and you can login as user administrator.

You can rename sethc.exe.old to sethc.exe when everything has been fixed.
Net user administrator /active:no
That disables the administartor account
Both can be done in Windows 7
My System SpecsSystem Spec
30 Jun 2012   #8

Windows 7 Professional x64
 
 

I think that restore points was never enable, because I have never disable it and when guy from the computer shop installed me Windows (from original Windows CD) I wasn't too informed about computers and I don't know what was he doing...I learned soo much in past two years, but back then I didn't know what was he doing, maybe he disable it on installing, I don't know. I don't know how how he acces to win 7 disc too, I don't know how installing OS on new PC works so I can't give you that information. Is there any way to get information about accesing to win 7 CD on computer?
My System SpecsSystem Spec
30 Jun 2012   #9

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by mita11 View Post
I think that restore points was never enable, because I have never disable it and when guy from the computer shop installed me Windows (from original Windows CD) I wasn't too informed about computers and I don't know what was he doing...I learned soo much in past two years, but back then I didn't know what was he doing, maybe he disable it on installing, I don't know. I don't know how how he acces to win 7 disc too, I don't know how installing OS on new PC works so I can't give you that information. Is there any way to get information about accesing to win 7 CD on computer?
Do you have on Windows 7 installation DVD?
My System SpecsSystem Spec
30 Jun 2012   #10

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

You were able to enter recovery environment using F8? How did you see there were NO restore points? I assume you did it by entering recovery environment using F8 and logged on as an user with admin rights. Did you?
My System SpecsSystem Spec
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 I can't login to my user account! Help!




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