New
#1
HP Pavilion dv7 laptop won't start up?
alright so my laptop has been working fine for the most, occasionally the screen would go weird and turn white with horizontal lines moving and i planned on getting that checked out soon, but today it wouldn't start up. i turn the laptop on and it goes to the Starting Windows screen and the windows logo never shows up and then it tries to do a system repair and it can't solve the problem. i'm not really sure what else there is for me to do. there aren't any system restore points i can use and i can a check disk that did nothing. i wanted to try turning it back to factory settings and backing up my files but when i tried to do the file back up and it was creating the back up files i got an error that says "HP Recovery Manager failed. Error code = FFFFFF0C." all i really want is some music and pictures off of it. i'm not sure what i should do. please help