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30 Jun 2012
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#1 | | |
Bluescreen Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Extra information about the problem
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA80093BC7A0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
sorry if i didnt follow any of the post rules. it all looked like spanish to me. If you need any more info please describe to me exactly how to get it to you. | My System Specs |
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30 Jun 2012
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#2 | | Windows 7 Ultimate x64 SP1 |
You need to follow the instructions on posting in the BSOD board, so we have data and information to work with and help you. Click the link at the top of this thread for instructions. | My System Specs | | System Manufacturer/Model Number Dell XPS 15 L502x OS Windows 7 Ultimate x64 SP1 CPU Core i7-2670QM Memory 8GB DDR3 PC3-10600 Graphics Card Intel HD Graphics 3000 + GeForce GT 540M Screen Resolution 1920x1080 Hard Drives 1TB 5400RPM Seagate |
30 Jun 2012
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#3 | | |
so i downloaded the thing and a file labeled Windows_NT6_BSOD_jcgriff2 is now in my documents and i dont know where to go from here.. help please? | My System Specs | | |
30 Jun 2012
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#4 | | Windows 7 Ultimate SP1 (x64) South Australia |
Hi,
After you have run it, attached the resultant file here in your next reply.
Regards,
Golden | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
30 Jun 2012
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#5 | | |
it doesnt let me attach the whole thing but it opens up and will let me attach one of the millions of files inside it. | My System Specs | | |
01 Jul 2012
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#7 | | Windows 7 Home Premium 64 Bit Colorado |
Security Software Conflict:You have both Norton and McAfee installed. That is a recipe for disaster. I would recommend removing one or the other at the very least; both are known to cause blue screen crashes from time to time, and having both installed scanning the same system files and using the same system resources results in a high likelihood for instability and blue screen crashes. How to uninstall or reinstall supported McAfee products using the McAfee Consumer Products Removal tool (MCPR.exe) Download and run the Norton Removal Tool.
Once you have removed at least one of the programs, we can provide more troubleshooting.
If you remove both:Make sure to install security software. I recommend either of these:
After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans. Software Concern: Code: Start Menu\Programs\Glary Utilities Public:Start Menu\Programs\Glary Utilities Public - Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.
In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.
| My System Specs | | System Manufacturer/Model Number HP Pavilion e9110t OS Windows 7 Home Premium 64 Bit CPU Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz Motherboard Pegatron IPIEL-LA3 Memory 6.00 GB Hundai HMT125U6BFR8C-H9 Graphics Card ATI Radeon HD 4850 Sound Card Realtek High Definition Audio/ATI High Definition Audio Monitor(s) Displays Acer AL2216W Screen Resolution 1680x1050 Keyboard HP Keyboard Mouse HP Mouse PSU Unknown/installed by HP Case HP generic case Cooling Intel Stock Cooling Hard Drives Hitachi HDP725050GLA360 ATA Device 500 GB Internet Speed Download: 19.15 Mbps Upload: 1.67 Mbps Other Info Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter |
01 Jul 2012
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#8 | | |
ok hopefully this helps limit it. i removed both norton and glary. i know this is not the main case though since this has been going on for almost a year and i just installed those a couple months ago. if anyone has any more tips that might help it would be greatly appreciated. | My System Specs | | |
01 Jul 2012
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#9 | | Windows 7 Home Premium 64 Bit Colorado |
Please upload your crash reports by following the http://www.sevenforums.com/crashes-d...tructions.html if you have another crash. We should wait until then to see if new information can be gathered at that time. Previous Blue Screens:Your previous crashes pointed to USB related issues. For the USB problems...- Start with USB Driver - General Fix for Problems to resolve the USB issues. Also, USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
- Shut down and turn off the computer.
- Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
- "Remove the computer from any port replicator or docking station, disconnect
cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
- Hold down the power button for 30 seconds. This closes the circuit and ensures all
power from components is drained to clear the software connections between the BIOS
and hardware and clear any corruption in the temporary memory.
- (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
and mouse should suffice and be the only peripherals reconnected.
- Turn it on to reinitialize the software connections between the BIOS and hardware
| My System Specs | | System Manufacturer/Model Number HP Pavilion e9110t OS Windows 7 Home Premium 64 Bit CPU Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz Motherboard Pegatron IPIEL-LA3 Memory 6.00 GB Hundai HMT125U6BFR8C-H9 Graphics Card ATI Radeon HD 4850 Sound Card Realtek High Definition Audio/ATI High Definition Audio Monitor(s) Displays Acer AL2216W Screen Resolution 1680x1050 Keyboard HP Keyboard Mouse HP Mouse PSU Unknown/installed by HP Case HP generic case Cooling Intel Stock Cooling Hard Drives Hitachi HDP725050GLA360 ATA Device 500 GB Internet Speed Download: 19.15 Mbps Upload: 1.67 Mbps Other Info Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter |
01 Jul 2012
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#10 | | |
ok done, so i guess were just waiting for the blue screen again. ill update when it happens. | My System Specs | | All times are GMT -5. The time now is 05:44 PM. | |