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Windows 7: No minidump created on BSOD

30 Jun 2012   #1
thedriver

Win7 Ultimate x64, Win 8Dev
 
 
No minidump created on BSOD

I've been getting regular BSODs on my HTPC.
After a full rebuild I'm still getting BSODs, however now I'm not getting the corresponding minidump. It doesn't appear to be created.

The path for the dump is C:\Windows, but there is never a dump file after a BSOD.

Startup Recovery options
I have checked the Startup Recovery options and they're are as follows:
- Write an event to the System Log
- Write debugging information: Kernel dump
- Dump file: %SystemRoot%\MEMORY.DMP

I have just unchecked Automatically restart so I can physically see what the BSOD displays.

Virtual Memory settings
My Virtual Memory settings were configured to automatically manage paging files.
I have just configured them for the C:\ drive to be:
Custom sized Initial: 16280MB
Custom sized Maximum: 16280MB

System Specs
Code:
OS: Win7 Ult x64 (retail)
M'board: Gigabyte EP45-UD3P (AHCI: Enabled) (BIOS: F10)
Chipset: Intel 6, 5, 4, 3, 900 Series Chipsets (current Driver: 9.1.2.1007)
CPU: Intel Core2 Quad Q8200  @ 2.33GHz (default)
RAM: 8192MB (4x 2048MB)
HDD (OS): OCZ Vertex2 SSD (current firmware v1.37) (TRIM: Enabled)
GPU: ATI Radeon HD5750 (older Driver: 8.951.0.0, used due to problems with HDMI output cutting out when TV is turned off with current driver)
TV Tuner: DigitalNow Quad DVB-T (current driver 64.1.909.2011)
NIC: Realtek PCIe GBE Family Controller (current driver: 7.58.411.2012)
PSU: Corsair HX650w

Age of system hardware? ~4 years for most components
Age of OS installation? less than one month
[attached is perfom report]

Any thoughts on my next step? Thanks.


Edit: Uploaded Windows_NT6_BSOD_jcgriff2 [see attached]
Edit: Just read "How to Configure Windows to Create a Dump File when you get a BSOD", but as I said earlier, I've already configured it and checked that it is configured to write dump files. It just isn't.


My System SpecsSystem Spec
.
01 Jul 2012   #2
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

Go to the Control Panel, choose 'System',
and then click 'System protection',
and then click the 'Advanced' tab and then inside the 'Startup And Recovery' frame, click the 'Settings' button.

In the opened 'Startup And Recovery' window, there is 'Write Debugging Information' section. You should set the combo-box in this section to 'Small memory dump', and then click 'ok' to confirm the change.

You can also make this MiniDump change in the Registry, by setting the following value:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl]
"CrashDumpEnabled"=dword:00000003

However, be aware that this Registry change affects the system only after reboot.
My System SpecsSystem Spec
01 Jul 2012   #3
thedriver

Win7 Ultimate x64, Win 8Dev
 
 

Quote   Quote: Originally Posted by brianzion View Post
In the opened 'Startup And Recovery' window, there is 'Write Debugging Information' section. You should set the combo-box in this section to 'Small memory dump'
I've made the change, however I'm sceptical this will make a difference.
So you're suggesting that the "Small memory dump" option will work, even though the "Kernel memory dump" option doesn't?
Why would the "Kernel memory dump" option not work anyway?
My System SpecsSystem Spec
.

01 Jul 2012   #4
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

from my own experience and helping fellow collegues i advise this method if you are having trouble retrieving blue screen memory dumps. have you looked for errors in the event viewer for possible links to your problem?
My System SpecsSystem Spec
02 Jul 2012   #5
usasma
Microsoft MVP

 
 

Just to give you a headache (just kidding!), here's a brief DRAFT copy of my post on how memory dumps are generated. It may help you nail down the problem

BSOD Crash Dump Generation

IMO brianzion's suggestion is the most likely to lead to a successful resolution.

Good luck!
My System SpecsSystem Spec
14 Jul 2012   #6
thedriver

Win7 Ultimate x64, Win 8Dev
 
 

Quote   Quote: Originally Posted by brianzion View Post
Go to the Control Panel, choose 'System',
and then click 'System protection',
and then click the 'Advanced' tab and then inside the 'Startup And Recovery' frame, click the 'Settings' button.

In the opened 'Startup And Recovery' window, there is 'Write Debugging Information' section. You should set the combo-box in this section to 'Small memory dump', and then click 'ok' to confirm the change.
Well I haven't had a BSOD since making this change, this is very unusual. I'll update again when I have further info. Thanks for your help thus far.
My System SpecsSystem Spec
Reply

 No minidump created on BSOD




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