BSOD playing Games & occasionally while watching streams

Zendo · 01 Jul 2012

System Spec

Asus K42jv Notebook
Intel core i5 460M @2.53GHz
Windows 7 64Bit Home Premium (Full Retail Installed a few months ago)
8GB of RAM (Installed a few months ago)

I bought a Full Retail version of Windows 7 64Bit Home Premium to replace my Windows 7 Ultimate 32Bit OEM version. The idea was to install more RAM and make use of it in playing games.

The games I play are Starcraft 2, Dota 2, The Secret World & Age of Conan MMO. Somewhere after the new windows installation and the RAM installation ... Blue Screens started to occur frequently during gaming.

I tried testing Memory with memtest and Memory Diagnostics with good passes (not sure if I ran it long enough). I considered the upgrade of my Nvidia GPU driver version to be a possible cause switched from 296.10 to the current 300 version.

Lastly I'm thinking overheating hardware could be a cause. In any case I decided to take a shot and post my Laptop woes here. I hope I've done the thread correctly and attached the proper zip files as instructed.

It seems I've shot myself in the foot by trying to upgrade my laptop for better gaming ... only to result in Blue Screen issues. I've had differet Stop codes but the most frequent one I noticed is 0x000124 code.

Hope I've provided enough information and hope to hear some feedback. Thanks.

FredeGail · 01 Jul 2012

Hello Zendo and welcome to Sevenforums.

BSOD Analyse

Good job on your own troubleshooting, here's a few things just to get clear-

Memtest86+ should run 7 or 8 passes. For detailed troubleshooting, you should only scan one stick of RAM, and do it in one slot. Then change the slot, and scan it once again. Once the stick has been through all the slots, proceed to your next stick.
Make sure automatic overclocking isn't enabled. You can take a quick look at your BIOS settings for instance.

Graphic Driver

Your Graphic Driver is pointed out to be one of the causes. This can be caused by that left-over files are being generated during Graphic Driver installs. To make a clean install of your Graphic Driver, there's a little procedure.

i) Make your way to Nvidia Drivers - Download NVIDIA Drivers
ii) Uninstall the one you currently have and all its extensions
iii) Download Driver Sweeper
iv) Get to safe mode (without network) and search for Driver Sweeper in your

v) Select all the Nvidia components and analyse them
vi) Clean them, head into Windows without internet and download the driver

Also do a quick blow in your GPU fan.

Prime

You have had some issues with your Processor Cache, a problem related to your Intel CPU. First of all I'd suggest you to make sure that your CPU is connected all the way in. Open your case, plug out the fan, give the CPU and the fan a blow, and install everything back in. Also make sure that your fan is connected all the way in, and isn't in any way loose.

When you've done that, I'd suggest you to do a Stress Test using Prime. Details below.

Hardware - Stress Test With Prime95

BSODs Summary

Code:

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800c6cf2e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800f5b70dc, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800a7de028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000005, Low order 32-bits of the MCi_STATUS value.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800a796028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000005, Low order 32-bits of the MCi_STATUS value.

Of course, it could be a driver that's mixing up with your memory or processor, but let's do these steps first.

Best Regards,
Frederik.