New
#41
Sorry, we have had a lot of activity with blue screen crashes the past few days. I have 52 (nope, it's now 54) e-mails in my e-mail box that I am trying to get to as quickly as possible; I have been doing this for four hours straight so far today... We work as volunteers on here, so our time is limited and we are stretched very thin at the moment.
Device Concerns:Hardware devices are not working or are not detected in Windows may resolve the above...Code:G:\ WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC&PROD_USB_SM_READER&REV_1.02#058F312D81B&2# Failure using the VxD loader. F:\ WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC&PROD_USB_CF_READER&REV_1.01#058F312D81B&1# Failure using the VxD loader. H:\ WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC&PROD_USB_MS_READER&REV_1.03#058F312D81B&3# Failure using the VxD loader. E:\ WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC&PROD_USB_SD_READER&REV_1.00#058F312D81B&0# Failure using the VxD loader.
Analysis:The latest crash indicated your display card drivers or possibly a problem with the card itself. You may also want to install your AMD drivers without the Catalyst Control Center/Vision Engine Control Center software. Download the version of ATI drivers that you want to install, and then do the following steps.
- Start the installation program to install your drivers and ATI software. When you get to the option to Express/Custom install, cancel the installation. Your drivers should now exist in C:\AMD\Support\xx-x_vista_win7_64_dd_ccc where the x's replace your version number of the driver software.
- Uninstall all AMD software related to your graphics card by uninstalling AMD Catalyst Install Manager in Start Menu -> Control Panel -> Uninstall a program
- If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers:
- Click Start Menu
- Right Click My Computer/Computer
- Click Manage
- Click Device Manager from the list on the left
- Expand Display adapters
- Do the following for each adapter (in case you have multiple display cards)
- Right click the adapter
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
Alternatively:
- Login as an adminstrative user
- Click Start Menu
- Click Control Panel
- Click Hardware and Sound
- Click Device Manager (the last link under Devices and Printers)
- Expand Display adapters
- Do the following for each adapter (in case you have multiple display cards)
- Right click the adapter
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer.
- Re-install your drivers from the C:\AMD\Support\xx-x_vista_win7_64_dd_ccc folder using a similar method to that in OPTION TWO of Drivers - Install Vista Drivers on Windows 7