|02 Jul 2012||#1|
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White Screen and Slow to Login all of a sudden
For the past few days my Laptop has been very slow to load up once I have logged in. Bootup seems to be fine until the user selection page. I then select my user ID and then log in. Once I hit the submit button the screen goes white and it takes a while to load up the desktop.
The mouse is visible, but nothing responds. The Windows Key doesn't bring up the Start Menu or anything.
CTRL+SHIFT+ESC brings up Task Manager which shows nothing untowards.
On boot-up there is no peripherals installed on the laptop, just the Power Lead and WiFi is Active.
I have updates on Automatic and Windows 7 is Genuine Home Premium. Here are the PC Specs:
Time of this report: 7/2/2012, 08:23:41
Machine name: SHELDONMAIN
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 5742
BIOS: InsydeH2O Version V1.05
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 2048MB RAM
Available OS Memory: 1782MB RAM
Page File: 1649MB used, 1916MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
|My System Specs|
|02 Jul 2012||#2|
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The first thing I would suggest is Troubleshoot Application Conflicts by Performing a Clean Startup. If that does not resolve the problem, go through the Troubleshooting Steps for Windows 7
Some of the steps require that you open up your system, so before doing any of the re-seating and connection checking steps, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: Some steps in that tutorial involve removing the system case or system panels and can void your warranty!!!
The steps specifically related to the warning are steps 8, 10, and 11.
|My System Specs|
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