Windows 7: BSOD on startup

cryption · 02 Jul 2012

Hi for the past few days I have been experiencing the BSOD on random occasions, but today I'm getting it every time Windows boots into the desktop, I try'd booting into safe mode but still the same happens.

Below is the mini dump files, If someone could please help in resolving this issue, I would be most grateful.

https://www.dropbox.com/s/cpy9lu8c5naw4p9/Minidump.rar

Thanks

FredeGail · 02 Jul 2012

Hello cryption and welcome to Sevenforums.

Unfortunately your attachment did not meet up to the requirements we'd recommend when debugging a crash. Some system infos, driver infos as well as a nfo is needed so we're able to dig into your crash.

http://www.sevenforums.com/crashes-d...tructions.html

If you're having problems with getting the nfo-

Quote:

To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

With that said, let's look at what we've got.

BSOD Analyse

Driver

Code:

2: kd> lmvm asmtxhci
start             end                 module name
fffff880`04456000 fffff880`044ba000   asmtxhci T (no symbols)           
    Loaded symbol image file: asmtxhci.sys
    Image path: \SystemRoot\system32\DRIVERS\asmtxhci.sys
    Image name: asmtxhci.sys
    Timestamp:        Wed Sep 14 09:36:09 2011 (4E705969)
    CheckSum:         0006E608
    ImageSize:        00064000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You've had some issues with an USB Driver from ASMedia. Click Start | Search for Device Manager | Expand all the drop downs | Look for the

icons.
Another thing to do is to go to the PC Manufacturers website, and look for all these drivers.
If you're having any sort of Wireless USB Devices, I recommend not using them with Windows 7, as they're causing a stream of BSODs if you're running it asides other Wireless drivers.

ASMedia Technology

Driver timestamps looks OK

BCCode

Code:

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.

Looking at your bugcheck it's likely that a memory corruption event were there. Though a driver could be causing the memory to be borked, but we're usually suggesting a memory test before moving forward. Do a scan with Memtest86+. Memtest is a scanner that'll check your sticks for errors. To ensure that we'll know if it's the slots on the motherboard that's broken, or the sticks itself - we have a little procedure we'll recommend. Remove 1 stick, scan the other with Memtest in the current slot. After 7 passes, move the stick to another slot and scan, and so on and so forth until you've scanned all the sticks, and all the slots, one by one.

Memtest86+ - Advanced Memory Diagnostic Tool

SFC

We usually ask people to do this command to check if Windows is corrupted. It's the most common used one to check if the Windows files are corrupted. If it'll find errors, it'll restore them.

Tip

If you're having a custom customization layer on your Aero, it's likely to get restored to default.

Press Start | search 'cmd' | Right-click it
| open as Admin | type SFC /SCANNOW

SFC /SCANNOW Command - System File Checker

Best Regards,
Frederik.

Windows 7: BSOD on startup

BSOD on startup problems?