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Windows 7: Random BSODs when playing

02 Jul 2012   #1
Jocaru

Windows 7 Professional x64
 
 
Random BSODs when playing

Hi,

When playing games, at random times, my computer throws a BSOD with different errors each time it happens, games I tested are Supremme Commander 2, STALKER: Call of Prypiat, Battlefield: Bad Company 2, Metro 2033 and more, Battlefield 3 just did BSOD once, the other times just crashed to desktop, it also BSOD twice without playing any games since the installation of Windows.

I thouhgt it could be a problem with the network card and I installed a pci one, not solved the problem.

Here I leave the information about the system and the files you need.

Is Windows 7 . . .
- x86 (32-bit) or x64 ?
Windows 7 Professional x64
- the original installed OS on the system? No, own made computer
- an OEM or full retail version? Downloaded and installed from MSDNAA (Microsoft DreamSpark for students)

- OEM = came pre-installed on system - Full Retail = you purchased it from retailer
- What is the age of system (hardware)? Like 5 years, unless RAM (less than a year) and the graphics card (3 months)
- What is the age of OS installation
(have you re-installed the OS?) 2 months


Thanks for your help and hope you could solve my problems...

EDIT: System Specs are on profile


My System SpecsSystem Spec
.
03 Jul 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Device Concerns:
Code:
Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller PCI \ VEN_11AB & DEV_4364 & REV_12 & SUBSYS_826E1043 \ 4 & 0 & 00E5 & 18BA0AA4 This device is disabled.
Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller # 2 PCI \ VEN_11AB & DEV_4364 & REV_12 & SUBSYS_826E1043 \ 4 & 0 & 00E2 & 45B69F9 This device is disabled.
Were you aware of the above? If so, please explain so we may understand your troubleshooting steps.

Also, be aware that disabling devices does not always prevent their drivers from loading, and the drivers can still cause conflicts if they are not up to date or if they are corrupted/buggy.

Software Concerns:
Security Software: ??? Make sure to install security software. I recommend either of these:
After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.

Analysis:
Your BugCheck codes are fairly widespread. This typically indicates a hardware issue. A number of your crashes point to your keyboard drivers. What type of keyboard are you using? Do you have the drivers for it installed?


Hardware Checks:
Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
03 Jul 2012   #3
Jocaru

Windows 7 Professional x64
 
 

I deactivated those Ethernet controllers because I installed an externa PCI Ethernet Network Card, so yes, I was aware about that.

The keyboard is a Logitech G15, I installed the drivers (didn't think I needed them...) and it seems it solved the problem with BSODs.

Thank you very much for your help, I've been like this for some months :P.
My System SpecsSystem Spec
.

03 Jul 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

You're welcome. Glad to see it solved!!
My System SpecsSystem Spec
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