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| 03 Jul 2012 | #1 |
| | Unexpected BSOD error message on Windows start up Gentleman, I am not computer savvy when it comes to these sorts of things. The heading states it all and am wanting a bit more of an insight at any problems that may be occurring etc.. Also, as of late I have noticed that my DVD player refuses at times to read a DVD movie or game title, and only after a few open / closes it seems to work. Please find attached my Windows_NT6_BSOD_jcgriff2I for more information. I look forward to your response to my query above. SYSTEM SPECIFICATION: - x86 (32-bit) or x64 ? Windows 7 Home Premium 64 bit - the original installed OS on the system? As Above - an OEM or full retail version? Retail Version - What is the age of system (hardware)? Four Years - What is the age of OS installation Four Years Regards Joshua Dennison |
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| 03 Jul 2012 | #2 |
| | Analysis: avast!:Your crash indicates avast!. It may be corrupted and causing issues. Please remove it:Ethernet Driver: |
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| 04 Jul 2012 | #3 |
| | writhziden, How do I go about finding and updating the following driver: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC Unfortunately I am lost a which driver version I need as Is shows about 10 different options etc... Regards Joshua Dennison |
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| 04 Jul 2012 | #4 |
| | Go to GIGABYTE - Motherboard - Socket 1156 - GA-P55-UD3 (rev. 1.0) -> Driver -> Windows 7 64bit -> LAN -> Code: Realtek LAN Driver 7.049.0927.2011 3.48 MB 2012/03/21 Asia China America Europe Europe(Russia) : FTP / Http |
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