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Windows 7: Blue Screens, Video Related

03 Jul 2012   #1

win 7 home premium 64
 
 
Blue Screens, Video Related

Blue screens occurring during game play, sometimes right away, sometimes after a few hours. was running crossfire HD 6870's. but stepped back to 1 to try and remedy blue screens.. was not successful. tried both cards separately. removing drivers complete, as well as a clean wipe of the OS.

CPU - A8 3.0 Black Edition
MB - F1 A75-v evo
16 gigs ddr3 1333

running out of ideas...
thanks.

My System SpecsSystem Spec
.

03 Jul 2012   #2

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello Alex and welcome to Sevenforums.

BSOD Analyse

Your dumps does in fact point to video related events. Therefore, we're having a good perspective of what's going on, and the threads are not too wide. We'll be working on some troubleshooting steps I recommend, and hopefully we'll draw out some conclusions.

Graphic Driver

The Graphic driver usually points out when the 0x116 bugcheck code triggers, and by that we want to get a clean install of a new driver, and avoid having left-over files. If you're having any questions on the tutorial below, just ask away.

i) Make your way to ATI Drivers - Download NVIDIA Drivers
ii) Uninstall the one you currently have and all its extensions
iii) Download Driver Sweeper
iv) Get to safe mode (without network) and search for Driver Sweeper in your
v) Select all the ATI components and analyse them
vi) Clean them, head into Windows without internet and download the driver

Direct-X

There's also some pointers to your Direct-X files. Option one is that it could be the Direct-X files. Option two is that it could be a part of the Windows system files (jump to the third suggestion), as Direct-X is a part of that. To be one the safe side, update your Direct-X files.

Download: DirectX End-User Runtime - Microsoft Download Center - Download Details

Windows Corrupted

We usually ask people to do this command to check if Windows is corrupted. It's the most common one used to check if the Windows files are corrupted. If it'll find errors, it'll restore them.

Tip   Tip
If you're having a custom customization layer on your Aero, it's likely to get restored to default.


Press Start | search 'cmd' | Right-click it
| open as Admin | type SFC /SCANNOW

SFC /SCANNOW Command - System File Checker

Memory

Looking at your bugcheck it's likely that a memory corruption event also happened. Though a driver could be causing the memory to be borked, but we're usually suggesting a memory test before moving forward. Do a scan with Memtest86+. Memtest is a scanner that'll check your sticks for errors. To ensure that we'll know if it's the slots on the motherboard that's broken, or the sticks itself - we have a little procedure we'll recommend. Remove 1 stick, scan the other with Memtest in the current slot. After 7 passes, move the stick to another slot and scan, and so on and so forth until you've scanned all the sticks, and all the slots, one by one.

Memtest86+ - Advanced Memory Diagnostic Tool

Code:
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
	contains the address of the PFN for the corrupted page table page.
	On a 32 bit OS, parameter 2 contains a pointer to the number of used
	PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa8007f729b0
Arg3: 000000000000ffff
Arg4: 0000000000000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800daee4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88002a1945c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
Other tips and tricks
  • Stop any type of overclocking.
  • Blow the Graphic Card fans.
  • Make sure that no hidden overclocking feature is on.
  • Download Speccy and make sure that temperatures are stable.
  • Make sure that the games you're playing has the latest updates and look for Q&A's, fixes and compatibilities.

Your 3rd party drivers seems OK.

Devices

Click Start | Search for 'devmgmt.msc' | Expand all the dropdowns
| Look for

Report if it has those.

Hope this helps,
Frederik.
My System SpecsSystem Spec
04 Jul 2012   #3

win 7 home premium 64
 
 
update

Hey,
i wiped the drivers and reinstalled after using driver sweeper.
I'm curious, why wouldn't the problem have been remedied after doing a clean wipe of windows? if it was a driver based issue that is..

i ran memtest as well and it came up with no faults.
took like and hour+... does it always take that long, i couldn't imagine doing it 7 times...?
anyways I'm not sure if the problem is fix for sure yet, i ran BF3 all evening and it was fine. but i mean sometimes it does that.. ill repost if i get another blue screen.

-thanks Frederik
My System SpecsSystem Spec
.


04 Jul 2012   #4

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Quote   Quote: Originally Posted by alexyguenther View Post
I'm curious, why wouldn't the problem have been remedied after doing a clean wipe of windows? if it was a driver based issue that is..
Weird things happens. Hardware affects drivers, drivers affects hardware. Windows affects drivers and so on and so forth. Everything is possible, and no one has the answer to everything within technology.

Quote:
took like and hour+... does it always take that long, i couldn't imagine doing it 7 times...?
It usually takes that long, actually longer. It's normal.

Upload any new dump!

Best Regards,
Frederik.
My System SpecsSystem Spec
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