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Windows 7: BSOD while using Google Chrome

04 Jul 2012   #1
kelltech

Win 7 Home Premium x64
 
 
BSOD while using Google Chrome

I have recently received 2 BSOD's, both times while using Chrome. I don't know much else about this type of issue so I followed the BSOD posting instructions. Hope I did everything correctly!

Windows 7 Home Premium
- x64
- OEM
- Asus K52Jc
- i5 quad core CPU
- 8GB RAM

- Laptop and OS are approx. 1.5 years old (Purchased in Feb 2011)
- Never re-installed the OS


My System SpecsSystem Spec
.

04 Jul 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Software Concerns:
Do you have Comodo Internet Security and avast! installed, or is it Comodo Firewally only? I cannot tell from the reports. If you do have CIS and avast!, remove one or the other.
avast! Uninstall Utility | Download aswClear for avast! Removal

Analysis:
Crashes are network related. May be due to your realtime antivirus software if you have two programs that accomplish the same task. Two antivirus programs can cause conflicts due to accessing he same system resources simultaneously.
My System SpecsSystem Spec
05 Jul 2012   #3
kelltech

Win 7 Home Premium x64
 
 

Thank you for your reply. I am running Comodo Firewall only and avast! for antivirus.

But since you mentioned it's network related, having just relocated we are temporarily using a 3G modem to access the internet. My wifes laptop is newer and has the ability to use the 3G modem and create a hotspot so we can access the internet at the same time. I am online through her laptop and she runs avast! as well. Could that be the issue?
My System SpecsSystem Spec
.


05 Jul 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

I doubt it is avast! related based on what you describe. How are you connecting to the 3G modem? Wireless network? What wireless device are you using? USB or PCI/motherboard based?
My System SpecsSystem Spec
05 Jul 2012   #5
kelltech

Win 7 Home Premium x64
 
 

We have a usb modem plugged into my wifes computer and she has a built in feature (Asus N53) that allows her to share that connection. I connect to her created connection via wireless. It's crazy slow but a good temporary solution as we wait for permanent installation.
My System SpecsSystem Spec
06 Jul 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

See if you have the same troubles with avast! removed and Microsoft Security Essentials installed.
This is just to test whether it is a conflict with avast!.
My System SpecsSystem Spec
09 Jul 2012   #7
kelltech

Win 7 Home Premium x64
 
 

Ok, thank you. Should I run another report or simply wait and see if blue screen visits again?
My System SpecsSystem Spec
09 Jul 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Wait and see whether the crashes happen again. If they do, please upload the crash reports again.

Also, once you are confident the problem is solved and crashes are no longer occurring, post back and mark the thread solved at that time.
My System SpecsSystem Spec
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 BSOD while using Google Chrome




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