| Windows 7: BSOD playing Diablo3 win32k.sys |
04 Jul 2012
|
#1 | | Windows 7 Professional 64bit |
BSOD playing Diablo3 win32k.sys Hello!
I got 8 Blue Screen today when i'm played Diablo3. Please help me to fix this problem, if you can.
Regards,
int3nse
My computer specs: OS: Windows 7 Professional 64-bit SP 1 Original OS: Windows 7 Professional 64-bit SP 1 OEM/retail: MSDNAA licence Age of system: 9 months Age of OS installation: 9 months CPU: Intel Core i7 920 Video Card: AMD Radeon HD6870 Motherboard: ASUS Rampage II Extreme Power Supply: Corsair 600W | My System Specs |
| OS Windows 7 Professional 64bit CPU Intel(R) Core(TM) i7 CPU 920 @ 2.67Ghz Motherboard Asus Rampage II Extreme Memory 2BGx3 TC Kit GeIL Black Dragon PC3 12800 1600Mhz Graphics Card AMD Radeon HD6870 Sound Card Soundblaster Audigy 2 Monitor(s) Displays Samsung SyncMaster SA350 PSU Corsair 600W Cooling Scythe Mugen 3 Hard Drives Hitachi HDS721010CLA332 ATA Device (1000 GB, 7200 RPM, SATA-II) |
05 Jul 2012
|
#2 | | Windows 7 Home Premium 64 Bit Colorado |
Device Concerns:Your Cisco VPN devices are disabled, but the software is running. That may cause conflicts. Software Concerns:- Troubleshoot Application Conflicts by Performing a Clean Startup to disable the Cisco software when it is not in use.
- Recommend removing your ASUS utilities through Start Menu -> Control Panel -> Uninstall a program. They can provide software interfaces with the hardware for overclocking, and even when the overclock is not enabled, that interface can cause instability. They are also not needed for the system to function properly and may reduce system resources.
Analysis:Crashes may indicate hardware problems. The BugCheck codes were in wide variety, and that generally is the case with hardware problems. Run some hardware checks.- If you are overclocking any hardware, please stop.
- If you have an SSD, make sure the following are up to date:
- SSD firmware
- BIOS Version
- Chipset Drivers
- Hard disk controller drivers/SATA drivers
- If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
- Run all but the advanced tests with SeaTools for HDDs.
SeaTools for Windows SeaTools for DOS - Monitor temperatures during the following tests.
Use the following programs to monitor the temperatures. - Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
 Warning Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!
For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:- Shut down and turn off your computer.
- Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
- Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
- Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.
| My System Specs | | System Manufacturer/Model Number HP Pavilion e9110t OS Windows 7 Home Premium 64 Bit CPU Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz Motherboard Pegatron IPIEL-LA3 Memory 6.00 GB Hundai HMT125U6BFR8C-H9 Graphics Card ATI Radeon HD 4850 Sound Card Realtek High Definition Audio/ATI High Definition Audio Monitor(s) Displays Acer AL2216W Screen Resolution 1680x1050 Keyboard HP Keyboard Mouse HP Mouse PSU Unknown/installed by HP Case HP generic case Cooling Intel Stock Cooling Hard Drives Hitachi HDP725050GLA360 ATA Device 500 GB Internet Speed Download: 19.15 Mbps Upload: 1.67 Mbps Other Info Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter |
10 Jul 2012
|
#3 | | Windows 7 Professional 64bit |
Hey!
Thanks for your help, Marvell Ethernet Crard driver update solved the problem somehow. | My System Specs | | OS Windows 7 Professional 64bit CPU Intel(R) Core(TM) i7 CPU 920 @ 2.67Ghz Motherboard Asus Rampage II Extreme Memory 2BGx3 TC Kit GeIL Black Dragon PC3 12800 1600Mhz Graphics Card AMD Radeon HD6870 Sound Card Soundblaster Audigy 2 Monitor(s) Displays Samsung SyncMaster SA350 PSU Corsair 600W Cooling Scythe Mugen 3 Hard Drives Hitachi HDS721010CLA332 ATA Device (1000 GB, 7200 RPM, SATA-II) |
11 Jul 2012
|
#4 | | Windows 7 Home Premium 64 Bit Colorado |
Interesting. Thank you for posting back what helped.
Once you are confident the problem is solved, please let us know, and also mark the thread solved. | My System Specs | | System Manufacturer/Model Number HP Pavilion e9110t OS Windows 7 Home Premium 64 Bit CPU Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz Motherboard Pegatron IPIEL-LA3 Memory 6.00 GB Hundai HMT125U6BFR8C-H9 Graphics Card ATI Radeon HD 4850 Sound Card Realtek High Definition Audio/ATI High Definition Audio Monitor(s) Displays Acer AL2216W Screen Resolution 1680x1050 Keyboard HP Keyboard Mouse HP Mouse PSU Unknown/installed by HP Case HP generic case Cooling Intel Stock Cooling Hard Drives Hitachi HDP725050GLA360 ATA Device 500 GB Internet Speed Download: 19.15 Mbps Upload: 1.67 Mbps Other Info Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter BSOD playing Diablo3 win32k.sys problems? All times are GMT -5. The time now is 10:40 PM. | |