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Windows 7: Crashes while playing Witcher 2 and other explorer.exe crashes.

05 Jul 2012   #11
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello Ether!
I've just had a good nights sleep.

Malware

I'm actually starting to suspect Malware or worms of some kind.
Please do a full scan with Malwarebytes and uninstall it afterwards if you so desire.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Best Regards,
Frederik.


My System SpecsSystem Spec
.
05 Jul 2012   #12
ether3

Windows 7 Home Premium x64
 
 

Just ran a scan. It returned PUP.BundleInstaller.IQ

Files Detected: 1
C:\Users\Jose\Downloads\coretemp_1236.exe (PUP.BundleInstaller.IQ) -> Quarantined and deleted successfully.

Not sure if that could have caused the other problems though but since the explorer crashes are so random maybe it was?
My System SpecsSystem Spec
05 Jul 2012   #13
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Quote   Quote: Originally Posted by ether3 View Post
Just ran a scan. It returned PUP.BundleInstaller.IQ

Files Detected: 1
C:\Users\Jose\Downloads\coretemp_1236.exe (PUP.BundleInstaller.IQ) -> Quarantined and deleted successfully.

Not sure if that could have caused the other problems though but since the explorer crashes are so random maybe it was?
When explorer.exe crashes, it's likely that Malware has been having a finger in the game. Good news.

Best Regards,
Frederik.
My System SpecsSystem Spec
.

05 Jul 2012   #14
ether3

Windows 7 Home Premium x64
 
 

Just had another explorer.exe restart. Ran a full malwarebytes virus scan in safe mode and it returned nothing. Checked in the minidump file and there was nothing new there. Only the same dmp from yesterday which when i looked in my logs was created because the computer start BUGCheck while it was stuck at that black screen i suppose.

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 7/4/2012 3:14:18 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Jose-PC
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa800b227010, 0xfffff880101761a4, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\Minidump\070412-3478-01.dmp. Report Id: 070412-3478-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-04T19:14:18.000000000Z" />
<EventRecordID>68068</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Jose-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x00000116 (0xfffffa800b227010, 0xfffff880101761a4, 0xffffffffc000009a, 0x0000000000000004)</Data>
<Data Name="param2">C:\Windows\Minidump\070412-3478-01.dmp</Data>
<Data Name="param3">070412-3478-01</Data>
</EventData>
</Event>



Below are the logs from the restart just now. It just seems to restart itself and there are really never problems after it does but im extremely worried it could be causing damage.



Log Name: Application
Source: Application Error
Date: 7/5/2012 7:00:07 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jose-PC
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x6c4
Faulting application start time: 0x01cd5b01e2d43fb3
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 29c9717e-c6f5-11e1-83b1-c86000683f11
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-05T23:00:07.000000000Z" />
<EventRecordID>15202</EventRecordID>
<Channel>Application</Channel>
<Computer>Jose-PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000374</Data>
<Data>00000000000c40f2</Data>
<Data>6c4</Data>
<Data>01cd5b01e2d43fb3</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>29c9717e-c6f5-11e1-83b1-c86000683f11</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 7/5/2012 7:00:11 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Jose-PC
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.1.7601.17567
P3: 4d672ee4
P4: StackHash_f1bc
P5: 6.1.7601.17725
P6: 4ec4aa8e
P7: c0000374
P8: 00000000000c40f2
P9:
P10:

Attached files:
C:\Users\Jose\AppData\Local\Temp\WER5292.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_ef9c572509aafb 9ddd41889d5bba7fcaf7fceb0_0ef45e83

Analysis symbol:
Rechecking for solution: 0
Report Id: 29c9717e-c6f5-11e1-83b1-c86000683f11
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-05T23:00:11.000000000Z" />
<EventRecordID>15203</EventRecordID>
<Channel>Application</Channel>
<Computer>Jose-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>StackHash_f1bc</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000374</Data>
<Data>00000000000c40f2</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Jose\AppData\Local\Temp\WER5292.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_ef9c5725 09aafb9ddd41889d5bba7fcaf7fceb0_0ef45e83</Data>
<Data>
</Data>
<Data>0</Data>
<Data>29c9717e-c6f5-11e1-83b1-c86000683f11</Data>
<Data>1</Data>
</EventData>
</Event>

Log Name: Application
Source: Microsoft-Windows-Winlogon
Date: 7/5/2012 7:00:11 PM
Event ID: 1002
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Jose-PC
Description:
The shell stopped unexpectedly and explorer.exe was restarted.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Winlogon" Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Winlogon" />
<EventID Qualifiers="16384">1002</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-05T23:00:11.000000000Z" />
<EventRecordID>15204</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Jose-PC</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
</EventData>
</Event>
My System SpecsSystem Spec
05 Jul 2012   #15
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Have you tried a vanilla install of Windows? It basically means that you install Windows, and nothing else. No software, no drivers, nothing. Just plain Windows.

If you desire to try it, remember to safe your files somewhere else.

Best Regards,
Frederik.
My System SpecsSystem Spec
05 Jul 2012   #16
ether3

Windows 7 Home Premium x64
 
 

So should i just do a Full install of windows from the CD they gave me or a repair install. Im concerned about doing fresh installs because im not sure how to install bios drivers and things like that. I have read a couple of guides and even made a Windows repair USB installer but doing it is kind of scary.

It only seems to crash when i do Start->Control Panel->System & Security-> Windows Update. It will show my mouse with the spinning icon next to it for about half a second then just restart itself which makes me feel like it could be corrupted but again i have no other proof of that.
My System SpecsSystem Spec
05 Jul 2012   #17
ether3

Windows 7 Home Premium x64
 
 

Just got a back to back explorer restart. I went to windows update again and it gave me the spinning icon then restarted then restarted itself during its first attempt of the restart. This is super weird.

Log Name: Application
Source: Application Error
Date: 7/5/2012 7:27:53 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jose-PC
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf25
Exception code: 0xc0000005
Fault offset: 0x00000000000016f3
Faulting process id: 0x6d8
Faulting application start time: 0x01cd5b05c520a776
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\DUI70.dll
Report Id: 0acda97b-c6f9-11e1-ba40-c86000683f11
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-05T23:27:53.000000000Z" />
<EventRecordID>15259</EventRecordID>
<Channel>Application</Channel>
<Computer>Jose-PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>DUI70.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdf25</Data>
<Data>c0000005</Data>
<Data>00000000000016f3</Data>
<Data>6d8</Data>
<Data>01cd5b05c520a776</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\system32\DUI70.dll</Data>
<Data>0acda97b-c6f9-11e1-ba40-c86000683f11</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 7/5/2012 7:27:57 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Jose-PC
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.1.7601.17567
P3: 4d672ee4
P4: DUI70.dll
P5: 6.1.7600.16385
P6: 4a5bdf25
P7: c0000005
P8: 00000000000016f3
P9:
P10:

Attached files:
C:\Users\Jose\AppData\Local\Temp\WER4AD4.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_57c23d2a1e6e98 10a456ffacb7ad627efdc774d0_0f8c5724

Analysis symbol:
Rechecking for solution: 0
Report Id: 0acda97b-c6f9-11e1-ba40-c86000683f11
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-05T23:27:57.000000000Z" />
<EventRecordID>15260</EventRecordID>
<Channel>Application</Channel>
<Computer>Jose-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>DUI70.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdf25</Data>
<Data>c0000005</Data>
<Data>00000000000016f3</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Jose\AppData\Local\Temp\WER4AD4.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_57c23d2a 1e6e9810a456ffacb7ad627efdc774d0_0f8c5724</Data>
<Data>
</Data>
<Data>0</Data>
<Data>0acda97b-c6f9-11e1-ba40-c86000683f11</Data>
<Data>1</Data>
</EventData>
</Event>



Log Name: Application
Source: Application Error
Date: 7/5/2012 7:27:57 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jose-PC
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf25
Exception code: 0xc000041d
Fault offset: 0x00000000000016f3
Faulting process id: 0x6d8
Faulting application start time: 0x01cd5b05c520a776
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\DUI70.dll
Report Id: 0cc64d35-c6f9-11e1-ba40-c86000683f11
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-05T23:27:57.000000000Z" />
<EventRecordID>15261</EventRecordID>
<Channel>Application</Channel>
<Computer>Jose-PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>DUI70.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdf25</Data>
<Data>c000041d</Data>
<Data>00000000000016f3</Data>
<Data>6d8</Data>
<Data>01cd5b05c520a776</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\system32\DUI70.dll</Data>
<Data>0cc64d35-c6f9-11e1-ba40-c86000683f11</Data>
</EventData>
</Event>


Log Name: Application
Source: Windows Error Reporting
Date: 7/5/2012 7:27:59 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Jose-PC
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.1.7601.17567
P3: 4d672ee4
P4: DUI70.dll
P5: 6.1.7600.16385
P6: 4a5bdf25
P7: c000041d
P8: 00000000000016f3
P9:
P10:

Attached files:
C:\Users\Jose\AppData\Local\Temp\WER5772.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_701aeb1df5e5d1 18befa85cae97f93fec35f75_0d4060a5

Analysis symbol:
Rechecking for solution: 0
Report Id: 0cc64d35-c6f9-11e1-ba40-c86000683f11
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-05T23:27:59.000000000Z" />
<EventRecordID>15262</EventRecordID>
<Channel>Application</Channel>
<Computer>Jose-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>DUI70.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdf25</Data>
<Data>c000041d</Data>
<Data>00000000000016f3</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Jose\AppData\Local\Temp\WER5772.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_701aeb1d f5e5d118befa85cae97f93fec35f75_0d4060a5</Data>
<Data>
</Data>
<Data>0</Data>
<Data>0cc64d35-c6f9-11e1-ba40-c86000683f11</Data>
<Data>1</Data>
</EventData>
</Event>


Log Name: Application
Source: Microsoft-Windows-Winlogon
Date: 7/5/2012 7:27:59 PM
Event ID: 1002
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Jose-PC
Description:
The shell stopped unexpectedly and explorer.exe was restarted.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Winlogon" Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Winlogon" />
<EventID Qualifiers="16384">1002</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-05T23:27:59.000000000Z" />
<EventRecordID>15263</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Jose-PC</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
</EventData>
</Event>


Just got an extra one.

Log Name: Application
Source: Application Error
Date: 7/5/2012 7:33:19 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jose-PC
Description:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf25
Exception code: 0xc0000005
Fault offset: 0x00000000000042e8
Faulting process id: 0xe20
Faulting application start time: 0x01cd5b05d08d18ff
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\DUI70.dll
Report Id: cd2505e8-c6f9-11e1-ba40-c86000683f11
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-05T23:33:19.000000000Z" />
<EventRecordID>15275</EventRecordID>
<Channel>Application</Channel>
<Computer>Jose-PC</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>DUI70.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdf25</Data>
<Data>c0000005</Data>
<Data>00000000000042e8</Data>
<Data>e20</Data>
<Data>01cd5b05d08d18ff</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>C:\Windows\system32\DUI70.dll</Data>
<Data>cd2505e8-c6f9-11e1-ba40-c86000683f11</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 7/5/2012 7:33:21 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Jose-PC
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 6.1.7601.17567
P3: 4d672ee4
P4: DUI70.dll
P5: 6.1.7600.16385
P6: 4a5bdf25
P7: c0000005
P8: 00000000000042e8
P9:
P10:

Attached files:
C:\Users\Jose\AppData\Local\Temp\WER446F.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_7ed3ddac9eda5b 5fbde1b1655c6e426207bc351_05dd4c1c

Analysis symbol:
Rechecking for solution: 0
Report Id: cd2505e8-c6f9-11e1-ba40-c86000683f11
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-05T23:33:21.000000000Z" />
<EventRecordID>15276</EventRecordID>
<Channel>Application</Channel>
<Computer>Jose-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>explorer.exe</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>DUI70.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdf25</Data>
<Data>c0000005</Data>
<Data>00000000000042e8</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Jose\AppData\Local\Temp\WER446F.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_7ed3ddac 9eda5b5fbde1b1655c6e426207bc351_05dd4c1c</Data>
<Data>
</Data>
<Data>0</Data>
<Data>cd2505e8-c6f9-11e1-ba40-c86000683f11</Data>
<Data>1</Data>
</EventData>
</Event>
My System SpecsSystem Spec
05 Jul 2012   #18
ether3

Windows 7 Home Premium x64
 
 

Just got a new crash with a .dll i havent seen before. Im going to try and do some clean reboots with only microsoft services running.

Log Name: Application
Source: Application Error
Date: 7/5/2012 7:57:00 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jose-PC
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHELL32.dll, version: 6.1.7601.17755, time stamp: 0x4f042c80
Exception code: 0xc0000005
Fault offset: 0x00000000001a49bc
Faulting process id: 0x6d4
Faulting application start time: 0x01cd5b09d7877393
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\SHELL32.dll
Report Id: 1c1818a1-c6fd-11e1-825d-c86000683f11
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-05T23:57:00.000000000Z" />
<EventRecordID>15383</EventRecordID>
<Channel>Application</Channel>
<Computer>Jose-PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>SHELL32.dll</Data>
<Data>6.1.7601.17755</Data>
<Data>4f042c80</Data>
<Data>c0000005</Data>
<Data>00000000001a49bc</Data>
<Data>6d4</Data>
<Data>01cd5b09d7877393</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\system32\SHELL32.dll</Data>
<Data>1c1818a1-c6fd-11e1-825d-c86000683f11</Data>
</EventData>
</Event>




EDIT: Did the clean boots and the error still occurs even though it was after 2 reboots with no errors. Definitely feels random but im sure it isn't the memory since i did the 7 hours memtest on one stick and a 6 hour on the other stick with no errors returned. Not really sure what can be causing it because it only happens when going into windows update. Still worried about doing a fresh install of windows but it really is looking like i have to
My System SpecsSystem Spec
06 Jul 2012   #19
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

How does your computer act in Safe Mode?
(to enter safe mode, try F5, F12, F2, Delete, Tab at boot. Or go to Start > type msconfig > Go to Boot tab, and enable Safe Mode.)

Best Regards,
Frederik.
My System SpecsSystem Spec
06 Jul 2012   #20
ether3

Windows 7 Home Premium x64
 
 

The control panel menus seemed fine during safe mode. Went ahead and booted up in normal mode and actually had it crash while pressing the back button from the personalization menu. The crashes mainly seem to happen if i go to the control panel directly after a reboot. Only once has it crashed while just looking through folders with explorer. Nothing else really seems to crash it and once it restarts explorer the first time it doesn't seem to have any problems.
My System SpecsSystem Spec
Reply

 Crashes while playing Witcher 2 and other explorer.exe crashes.




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