two BSOD's out of the blue, one of which 0000003B

karlsnooks said:

Have you updated the bios as requested by jonathan king in post #2?

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Yes, exactly that bios and exactly according to the instructions of the PDF which was part of the downloaded ZIP.

Have you run driver verifer as he requested?

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Didn't get a chance because directly after updating the BIOS my computer crashed (afer the first restart which I did immediately!).

You are very fortunate to have received assistance from Jonathan.

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I apreciate his assitance, for sure. Unfortunately, something went wrong for whatever reason.

Jonathan_King said:

Petrov - try pressing F2 or whatever key it displays for System Setup or something along those lines. Once in Setup, find the option to load optimal defaults.

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I just tried it again: no result.

Would this be a workable plan?

1. Make a boot disk with some linuxdistro, Pinguy is the most reliable one (works on most systems) according to the Linuxcommunity.
2. Copy all relevant files from harddisk to an external hard disk on that Linuxdistro. I would somehow have to access those "download" folders, my documents folders etc.
3. Download Windows factory OEM (of course the home premium version which I have right now) from here with my laptop: Official Windows 7 SP1 ISO from Digital River « My Digital Life
4. install Windows on my desktop with the register key which is on the case of my desktop which corresponds with the OEM.

If that would make the desktop start up again I can take other measures based upon your advice to detect any possible other problem.

Have you tried a Startup Repair from the DVD yet? If not, do so; the repair on the DVD is not the same as the one that gets booted into when Windows fails to start. If you need, you can create a CD with just the repair files on it (not the installation files). See here: http://www.sevenforums.com/tutorials/681-startup-repair.html

No, I haven't tried that yet. I'll try it out and let you know the result.

Petrov,

This tutorial covers much more than the title indicates and will provide you with a clean system:

http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164

Thanks. Right now I am running the repair disk. Curious if it will work.

No result. It finished after aproximately 5 minutes. I don't know if this information says anything so I will post the "problem details" and the diagnosis log.

Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200427
Problem Signature 05: AutoFailover
Problem Signature 06: 2
Problem Signature 07: NoRootCause

Number of root cause = 1

System disk test
Result: completed successfully, Error code = 0x0

Disk failure diagnosis
Result: completed successfully, Error code = 0x0
Time taken = 390 ms

Disk metadata test
Same as the two above
Time taken = 15 ms

Target OS test
same
Time taken = 141 ms

etc. for the remainder of the tests, always this sentence: Result: completed successfully, Error code = 0x0

Root cause found: Unspecified changes to system configuration might have caused the problem



So I guess I'll need a clean install.
What's the best way to copy all files from my internal hard disk to an external hard disk? Someone adviced me to use Hiren BootCD restored edition.
Yes, I should already have done that before I got this problem but you don't expect to get such a problem so soon after a fresh installation because the previous internal hard disk got hardware failure. I waited until the prices of the external hard disk dropped again (flood in Taiwan). Anyway, for now I could use advise on how to copy all the files from my internal disk to an external disk. Which program and how?

I just tried the Hirens Boot CD, it works excellent. I can easily access all my files via a miniversion of Windows XP and copy them to an external hard drive. Hopefully a fresh install of Windows will do the trick. Do I assume correctly that a fresh install will work unless there is some problem with some hardware?

I copied all my files to another internal hard disk and I did a clean install and all that goes with it. I don't understand how that backup works. What is that "System Reserved (System)" partition? Suppose that I also back up the harddisk on which I installed Windows 7 does it then also backup the registry so that I don't have to install new drivers and other software. I have read this page: http://www.sevenforums.com/tutorials/663-backup-complete-computer-create-image-backup.html

Petrov,
re system reserved partition: Google is your friend.

No need to do a registry backup or any other backup if you perform a system image backup of your drives.

Unfortunately I still don't know which software caused the BSOD's. It is sure that the hardware wasn't the problem since my computer works fine after the fresh install. Windows could do a better job in assisting people to find out the cause. You have to download software which is not from Windows to even find out which driver is involved. If Windows would at the very least give that information it would be a lot easier for many people to find the cause.