 | |
| |
| 04 Jul 2012 | #1 |
| | BSOD after sending for repair Hi, Due to repetitive startup problem, i'd send the comp for repair and they change the motherboard for me but BSOD occurred when surfing net, use microsoft office and playing game (warcraft). I resend again and they say it may due to OS which they advise to reformat. After reformatting, BSOD still occurred when i surfing the net and got the following message. What should i do now? Please help Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 17417 Additional information about the problem: BCCode: d1 BCP1: 0000000000000030 BCP2: 0000000000000002 BCP3: 0000000000000000 BCP4: FFFFF880055CA15F OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\070512-30045-01.dmp C:\Users\Jimmy\AppData\Local\Temp\WER-59311-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt |
My System Specs | |
| 04 Jul 2012 | #2 |
| | Hello, I think you're in luck here - the solution appears to be quite simple. Update your wireless adapter drivers and see if that doesn't solve the problem: http://downloadcenter.intel.com/Deta...20Applications Code: NETw1v64.sys Mon Jul 20 18:33:35 2009 (4A64F0BF) Code: Built by: 7600.17017.amd64fre.win7_gdr.120503-2030 Debug session time: Wed Jul 4 21:39:38.992 2012 (UTC - 4:00) System Uptime: 0 days 0:11:17.021 *** WARNING: Unable to verify timestamp for NETw1v64.sys *** ERROR: Module load completed but symbols could not be loaded for NETw1v64.sys *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : NETw1v64.sys ( NETw1v64+1c915f ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: firefox.exe FAILURE_BUCKET_ID: X64_0xD1_NETw1v64+1c915f BiosReleaseDate = 01/18/2010 SystemProductName = Aspire 4736 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` |
| My System Specs |
| 04 Jul 2012 | #3 |
| | Hi, There is 2 option: DRIVERS ONLY: Wireless_15.1.1_Ds64.exe Intel PROSet/Wireless WiFi Software (includes Drivers): Wireless_15.1.1_s64.exe So basically i just need to download and apply the second option? Thanks a lot |
| My System Specs |
| . |
| |
| 04 Jul 2012 | #4 |
| | I'd personally go for the first option (drivers only), but if you already use the PROSet program, the second option isn't a bad one either. Either way it should solve the problem. |
| My System Specs |
| 04 Jul 2012 | #5 |
| | Hi, Ok, thank you for your opinion and help. Greatly appreciated |
| My System Specs |
 |
BSOD after sending for repair problems?
| Thread Tools | |
| Similar help and support threads for: BSOD after sending for repair | ||||
| Thread | Forum | |||
| Best Backup Strategy...before sending laptop for repair? | Backup and Restore | |||
| Windows Live Mail - check names when sending after windows live repair | Browsers & Mail | |||
| computer keeps rebooting, sending to startup repair endless times.. | General Discussion | |||
| Delete everything on HD before sending in for repair? | Hardware & Devices | |||
| Need lock-down guide - sending laptop to repair | System Security | |||
All times are GMT -5. The time now is 08:05 PM.
