Windows 7: BSOD error 0x1000009f caused by ntoskrnl.exe

That azn · 05 Jul 2012

Hi all

My PC a Envy 14 2010 make has got a BSOD 2 months ago. Every time I turned on wifi or put in a LAN cable when it shuts down it gives me a BSOD caused by driver state failure. It is OEM and was pre-installed 2 years ago with the laptop.

**yowanvista** · 05 Jul 2012

Welcome to SevenForums.

Your BSODs were caused by the HP Disk Filter (hpdskflt.sys). You should update/remove it.
HP Support & Drivers | United States

Code:

BugCheck 1000009F, {4, 258, fffffa8005509b60, fffff80004f86510}

Unable to load image \SystemRoot\system32\DRIVERS\hpdskflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably caused by : hpdskflt.sys ( hpdskflt+2a9b )

That azn · 05 Jul 2012

I deleted the driver but there were two that i couldn't delete. I turned off the computer and it took 6minutes so I manually turned it off by pressing the power button. Then i turned it on agian and IT asked if i want to go to recovery mode. I selected normal boot up and when the 4 windows points were coming together it crashed and gave me BSOD. After that I choose Startup Repair and it couldn't find a solution. I couldn't see the BSOD cause it was so quick. No what do I do?

**yowanvista** · 05 Jul 2012

Quote: Originally Posted by That azn

I deleted the driver but there were two that i couldn't delete. I turned off the computer and it took 6minutes so I manually turned it off by pressing the power button. Then i turned it on agian and IT asked if i want to go to recovery mode. I selected normal boot up and when the 4 windows points were coming together it crashed and gave me BSOD. After that I choose Startup Repair and it couldn't find a solution. I couldn't see the BSOD cause it was so quick. No what do I do?

Looks like either a corrupt installation or either failing hardware. Boot in safemode with networking (if possible) and run SFC SFC /SCANNOW Command - System File Checker

That azn · 05 Jul 2012

I have tried to boot with safe mode but it stops booting when it reaches Driver/CLASSPNP.SYS. I can also tell you that the BSOD error is 0x0000007b.

Thanks for your support

**yowanvista** · 06 Jul 2012

Quote: Originally Posted by That azn

I have tried to boot with safe mode but it stops booting when it reaches Driver/CLASSPNP.SYS. I can also tell you that the BSOD error is 0x0000007b.

Thanks for your support

The driver is likely corrupt, run SFC when Booting. (You'll need a Windows 7DVD/Repair Disk)
SFC /SCANNOW : Run in Command Prompt at Boot

Windows 7: BSOD error 0x1000009f caused by ntoskrnl.exe

BSOD error 0x1000009f caused by ntoskrnl.exe problems?