Windows 7: BSOD Reference by pointer

Amayzing · 05 Jul 2012

I was listening to music one day and got a BSOD.....let it slide now everytime my PC is Idle or left alone it BSOD'S. Help

System Specs
System Manufacturer/Model Number
Project Import <----PC NAME
OS
Windows 7 Home Premium x32
CPU
AMD FX 6core
Motherboard
Asus Sabertooth 990fx
Memory
8gb corsair vengeance
Graphics Card(s)
XFX 6950 2GB DOUBLE DISSIPATION
Sound Card
N/A
Monitor(s) Displays
21inch Asus ML228
Screen Resolution
N/A
Hard Drives
WD Green Cavalier 3tb (748gb's not formatted)
WD 250 gb Laptop drive
PSU
Cooler Master 1200W Silent Pro Gold
Case
COSMOS 2
Cooling
H100= 3 fans 8 other fans
Keyboard
Logitech Classic Keyboard 200 & Razer Nostromo
Mouse
R.A.T. 7
Internet Speed
?
Other Info
Logitech Extreme 3D Pro Joystick

FredeGail · 05 Jul 2012

Hello Amayzing and welcome to our community.

BSOD Analyse

Have you done any sudden changes to your PC lately? (Driver updates, hardware installation, software installations.. and so on and so forth). I see most of your dumps points to your Graphic driver, and you're having some bugchecks that I really didn't see before.

Clean Driver

We obviously want to secure that your Graphic driver is fresh and new, and avoid having left-over files at the end of the road. The below tutorial explains how these factors can be completed.

i) Make your way to ATI Drivers - Downloads
ii) Uninstall the Graphic driver you currently have and all its extensions (do not reboot yet)
iii) Download Driver Sweeper
iv) Get to safe mode (without network) and search for Driver Sweeper in your

v) Select all the ATI components and analyse them
vi) Clean them, head into Windows without internet and download the drive

Bugcheck troubleshooting

Code:

REFERENCE_BY_POINTER (18)
Arguments:
Arg1: 8558d3e8, Object type of the object whose reference count is being lowered
Arg2: 89bf9210, Object whose reference count is being lowered
Arg3: 00000001, Reserved
Arg4: 00000001, Reserved
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
REFERENCE_BY_POINTER (18)
Arguments:
Arg1: 8558d3e8, Object type of the object whose reference count is being lowered
Arg2: 860d0628, Object whose reference count is being lowered
Arg3: 00000001, Reserved
Arg4: 00000001, Reserved
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
....

0x18 can indicate what most bugchecks can indicate. Drivers, devices or kernel issues. To ensure that your devices are running properly, let's check your Device Manager.

Click Start | Search for 'devmgmt.msc' | Expand all the dropdowns
| Look for

Take a snapshot | if any.

DX relations

When the dump is pointing towards Graphics, it usually points towards Direct-X too.

Option one is that it could be the Direct-X files. Option two is that it could be a part of the Windows system files, as Direct-X is a part of that. To be one the safe side, update your Direct-X files.

Download: DirectX End-User Runtime - Microsoft Download Center - Download Details

Other than that your 3rd party drivers looks quite OK.

Stop overclocking if you're doing so!

Best Regards,
Frederik.

Amayzing · 20 Jul 2012

Thank you!!! Sorry for the really late response

FredeGail · 22 Jul 2012

No problem at all.

Best Regards,
Frederik.

Windows 7: BSOD Reference by pointer

BSOD Reference by pointer problems?