06 Jul 2012
Windows 7 Home Premium 64 Bit
Start Menu\Programs\Spybot - Search & Destroy 2 Public:Start Menu\Programs\Spybot - Search & Destroy 2 Public
Spybot Search and Destroy is not the best malware/spyware utility. Take a look at Good and Free system security combination. for better options.It appears you may be running ZoneAlarm antivirus and AVG antivirus software. It is fine to run the ZoneAlarm firewall with AVG if you are not using AVG's firewall with it. Having two security programs that accomplish the same tasks can cause crashes/hangs/instability.
Your most recent .dmps were from April, and may no longer be relevant. They pointed to your Apple iPod/iPhone Mobile USB device driver. Hard Disk Corruption:
Your Event Viewer logs indicate that your system is often turned off without properly being shut down first. This can lead to hard disk corruption:Hardware Checks:
Run Disk Check with Automatically fix file system errors checked. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
For any drives that do not give the message:
Windows has checked the file system and found no problems
run disk check again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.
Unexpected shut downs often are the result of hardware problems. Run some hardware checks.
- If you are overclocking any hardware, please stop.
- If you have an SSD, make sure the following are up to date:
- SSD firmware
- BIOS Version
- Chipset Drivers
- Hard disk controller drivers/SATA drivers
- If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
- Run all but the advanced tests with SeaTools for HDDs.
SeaTools for Windows
SeaTools for DOS
- Monitor temperatures during the following tests.
Use the following programs to monitor the temperatures.
- Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware?
If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!
For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
Once these steps have been followed, it is safe to remove and replace components within your computer.
- Shut down and turn off your computer.
- Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
- Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
- Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
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