BSOD, more frequently when playing games, error 0x00000124

ettApa · 05 Jul 2012

This BSOD have occured over 10 times now and the majority of it happened while i was playing Dota 2. i usually can't finish a game without this BSOD which have left me in panic trying ti reconnect using another computer. a game usually take less than 1h.
the BSOD have also occured while watching movies but much less in frequency.

i have tried to do some debugging myself and this is what i did:

installed another instance of windows on mechanical hdd
switched to another gpu
running memtest and passed grade 9
checked hw temps, seemed fine to me

these tests were made separately and the BSOD still occured.

this is my first thread so i hope nothing is missing. i have also attached the BSOD to the .zip file. i would appreciate all the help Thanks

Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Gigabyte Technology Co., Ltd. Z68AP-D3
Award Modular BIOS v6.00PG , (F8)
OCZ-AGILITY3 ATA Device
(1) Realtek High Definition Audio (2) High Definition Audio Device
(1) NVIDIA GeForce GTX 260 (2) Intel(R) HD Graphics 3000 (disabled)
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

FredeGail · 05 Jul 2012

Hello ettApa and welcome to Sevenforums.

BSOD Analyse

There's a few things to look at when we're dealing with the 0x124.

Any sort of overclocking should be stopped. Overclocking is obviously producing a lot of heat. Also make sure that you're not having a motherboard feature that overclocks your computer automatically.
Make sure that your computer is running cool. Install Speccy for instance, and make sure that the temperature idle is stable. Also track down weird or noisy sounds.
In your case, BIOS is updated. That should remain.
Windows 7 may have bugs in the OS if you ain't updating. Make sure that Windows Update is running on automatic updates, and not manual, or the 'never' feature.
If you haven't stress tested your CPU, I suggest doing so with Prime for instance.

Prime is a stress testing tool for CPU's.
Details below.

Hardware - Stress Test With Prime95

Install the so called, Vanilla Windows. Windows without any additional software and drivers. It's usually a good idea to do, for excluding parts of the PC.
Consider replacing your computer if nothing works, and it's still under warranty of course.

Code:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80073ea028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000f2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000040402, Low order 32-bits of the MCi_STATUS value.

When we're done with this we'll go further when you're ready. :)

Best Regards,
Frederik.

ettApa · 06 Jul 2012

first of all, thank you for your help.
i've followed your instructions but i always got the same result. the result was either the same BSOD or the computer started to freeze with a buzzing sound.
my computer have never been overclocked. i am using windows vanilla so no overclocking program is used and i even factory reseted the motherboard to be sure. (still using latest motherboard FW)
I'm using the stock cooler for my cpu and idle temp is 40 celsius. while the computer freezes the current temp was higher but still below the critical threshold.
gpu temp was approx 70 celsius.
the only instruction i didnt complete was to run prime95 for 2h, since my cpu went up to over 90 celsius after a couple of minuts.
windows is updated.

thanks in advance, i hope you can keep helping me debugging this system

FredeGail · 07 Jul 2012

Hello ettApa.

If your CPU was hitting 90 Celsius I suspect overheating. Are you able to maybe reinstall your CPU fan? Sounds like the cooler is not installed correctly since you're reaching such a high heat levels. I don't know if your computer is built by yourself, but if it isn't make sure that the warranty doesn't break when you're opening the case and so on. :)

Best Regards,
Frederik.

ettApa · 08 Jul 2012

i built my computer and it ran without any problems for about 5months. i just reinstalled the cpu and applied new cooling paste. the cpu went cooler and i could finish off prim95 without any problems detected. while reinstalling the cpu i discovered a mistake i had made when building the computer. the motherboard was directly attached to the motherboard so i assumed that my problem was that it got short circuited. i have now fixed this problem but the computer freezing still remains. i've noticed that the BSOD doesn't/haven't occured anymore but the fact that the computer randomly freezes and gives away a buzzing sound is still happening regardless system load.

FredeGail · 08 Jul 2012

Hello ettApa,
Thank you for this update.

Sometimes the system will just freeze, but a dump is produced anyway. Are you able to wrap up any new dumps?

Best Regards,
Frederik.

ettApa · 08 Jul 2012

Thank you for your help.
i have attached the files below

FredeGail · 08 Jul 2012

Hmm.. The newest I'm seeing in this zip are from 30-06-2012.
If you're able to get the newest dump (if any), as a stand-alone without the additional files - it'd be great!

Best Regards,
Frederik.

ettApa · 08 Jul 2012

i am not sure if i'm doing this right but i just ran Windows_NT6_BSOD_v3.03_jcgriff2_ and made a system health report and zipped all the files. will this automatically generate the lates of the kernel memory? or do i have to do something else
thanks

FredeGail · 08 Jul 2012

No need to run any tools! Go to %systemroot%\Minidump" (without the quotes) and they should be there. Wrap the newest ones up in a zip and upload them.

Your dumps are generated during a BSOD.

Best Regards,
Frederik.