Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD while browsing or playing video

05 Jul 2012   #1

Windows 7 Ultimate x64
BSOD while browsing or playing video

Different errors:

This is Win 7, 32bit.
Machine is 6 months old, OS was re-installed 3-4 months ago.
It was crashing before, but more often recently...

Reports attached.

Thank you!

My System SpecsSystem Spec

05 Jul 2012   #2

Windows 7 Home Premium 64 Bit

Software Concerns:
I note that you only have four Windows updates installed. Please install all Windows updates.

Your crashes have a variety of BugCheck codes. This typically indicates a hardware concern; some of your crashes even blame hardware directly. Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
28 Jul 2012   #3

Windows 7 Ultimate x64

Sorry for replying a little late... it took me some time to find bootable media for Memtest86+, and finally had to wait a week to confirm the system is really stable.
Yep, the problem was in the memory and Memtest86+ is an awesome tool!
I removed one module and things started working normally!

writhziden, thanks for your help as well!
My System SpecsSystem Spec


 BSOD while browsing or playing video

Thread Tools

Similar help and support threads
Thread Forum
BSOD while browsing with chrome and watching video´s
I have had a lot of BSOD´s in the last 4 months. Did not really know what to do about it so did a fresh install of windows 7 a couple of day´s ago. But they are still here:cry:. I attatched the files created by the SF Diagnostic Tool in de zip file. I also looked up the event error log:...
BSOD Help and Support
BSOD Whilst playing Browsing and Playing game's
Hi I'm new to this forum and was wondering if i could get some help or advice on what the problem might be the PC is only 3 months old and has had four recent blue screen errors over the time i have been using it and i was wondering if this is a hardware or system failure that i may need to...
BSOD Help and Support
Frequent BSODs while web browsing and playing video games.
Hello SevenForums, wondering if you could help narrow down an extremely frustrating problem I have been having for quite some time with blue screens. The minidump files are included in the attachment of this post in a zip folder. Please let me know if I need to give you any other information or...
BSOD Help and Support
BSOD playing LoL/BF3 and Browsing Web
Hey, I have been getting BSODs for the past week whilst playing games/browsing web and admittedly haven't got round to fixing it. I put this rig together about a month ago, only recently been getting this issue. My PC also freezes if left on idle for a long period of time... Doesn't matter...
BSOD Help and Support
BSOD watching video and sometimes browsing IE or FF
When I am watching web video - news site video (CNN, WSJ, FOX) or YouTube, a few minutes into it, my system restarts. Also, but less frequently, I get random restart on browsing with both IE8 and FF. See my profile for specs - basically Win7 32 bit OEM on a 5 year old P4 system. Its fully...
BSOD Help and Support
BSOD when playing flash video divx video or just leaving computer idle
windows 7 32-bit installed 1 week ago original OS windows XP Pro specs website HP Compaq d530 Convertible Minitower Desktop PC -  Download drivers and software - HP Business Support Center i just installed windows 7 a few days ago on this system belivieng it met minimum requirements, I...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 10:14.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App