BSOD STOP 101 when watching netflix (fine when gaming in bf3/Diablo 3)

Page 2 of 2 FirstFirst 12

  1. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #11

    digging thru the memory.dmp on this one. I guess the good news is that the network card isnt on the stack on this one :)

    Still hard to tell whats causing it so far but I'll keep yall updated.

    (edit: found a good resource if anyone else wants it.... http://blogs.msdn.com/b/ntdebugging/...-bugcheck.aspx also http://blogs.msdn.com/b/ntdebugging/...k-walking.aspx for the 64bit world)
    Last edited by funtimeerror; 08 Jul 2012 at 22:27.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #12

    I also found something interesting for network related crashes. Doubt it'll help (now that the network device is off the stack), but it may be worth trying: Computer stops responding when you run an application that uses the Windows Filtering Platform API in Windows 7, Windows Server 2008 R2, Windows Server 2008, or Windows Vista
      My Computer


  3. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #13

    out of curiosity how do i tell which service it was that crashed

    Code:
    0: kd> kv
    Child-SP          RetAddr           : Args to Child                                                           : Call Site
    fffff880`07a33298 fffff800`0352defa : 00000000`00000101 00000000`00000019 00000000`00000000 fffff880`03117180 : nt!KeBugCheckEx
    fffff880`07a332a0 fffff800`034e0cd7 : 00000000`00000000 fffff800`00000006 00000000`00002711 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x4e2e
    fffff880`07a33330 fffff800`03419895 : fffff800`0343f460 fffff880`07a334e0 fffff800`0343f460 00000000`00000000 : nt!KeUpdateSystemTime+0x377
    fffff880`07a33430 fffff800`034d3713 : 00000000`32346a3f fffff800`03649e80 00000000`00000000 00000000`00000000 : hal!HalpHpetClockInterrupt+0x8d
    fffff880`07a33460 fffff800`034e5fb2 : fffff800`03649e80 fffff880`00000001 00000000`00000000 fffff980`1e4a8ee0 : nt!KiInterruptDispatchNoLock+0x163 (TrapFrame @ fffff880`07a33460)
    fffff880`07a335f0 fffff800`0357d2e6 : 00000000`00000000 fffff800`03649e80 fffff980`1e4a8ee0 00000000`00000000 : nt!KiIpiSendRequestEx+0xb2
    fffff880`07a33630 fffff800`035d6119 : 00000000`00000001 fffff880`07a336f0 fffff6fc`c00f2540 fffff980`1e4a8ee0 : nt!KeFlushSingleTb+0x126
    fffff880`07a336b0 fffff800`0360193b : fffff800`03458000 00000000`2b707249 00000000`001ad5b8 00000000`00000001 : nt!MmFreeSpecialPool+0x349
    fffff880`07a33800 fffff800`03978026 : fffffa80`11805d02 fffffa80`11805df0 00000000`00000000 fffff980`1e4a8ee0 : nt!ExDeferredFreePool+0xf33
    fffff880`07a338b0 fffff800`039785ec : fffff800`034c9cda fffff980`1e4a8ee0 fffff880`07a33ae0 fffffa80`111dc0b0 : nt!VfIoFreeIrp+0xe6
    fffff880`07a338e0 fffff800`034c9cda : fffff880`07a33978 fffff880`07a33b60 00000000`00000010 fffff800`037dadb0 : nt!IovFreeIrpPrivate+0x5c
    fffff880`07a33920 fffff800`034ca020 : 00000000`00000001 fffff880`07a339a0 000007fe`fd2f3e00 00000000`00000000 : nt!KiDeliverApc+0x2ca
    fffff880`07a339a0 fffff800`034d64f7 : fffffa80`111dc060 00000000`ffffffff 00000000`00000000 fffffa80`118dbcb0 : nt!KiInitiateUserApc+0x70
    fffff880`07a33ae0 00000000`76e0135a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c (TrapFrame @ fffff880`07a33ae0)
    00000000`1de1f6d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76e0135a
    i mean, from what i can tell from this stack, a system service stopped. It tried to free all its stuff up but got stuck in a loop and then became unresponsive.

    So what service was hit by the nt!KiSystemServiceExit+0x9c
      My Computer


  4. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #14

    ok, so i made some headway looking at the WER reports...

    on CPU core 6, chrome is the active thread that is hung.
    Per the AppCrash reports, Chrome is using coreclr.dll which is what crashed/hung (the silverlight dll) getting more info now.

    next steps will be uninstalling silverlight/.NET verifying all of it is gone, then reinstalling.
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #15

    Good steps. I do see those in your event viewer logs as causing application crashes. Did not see anything indicating they were on CPU core 6 and causing a hang. Could you provide a code box, [code]<info inside code box>[/code], with the WER report and where you found that highlighted in red? Surround the information in [B][COLOR="RED"]<your info here>[/COLOR][/B] to provide us with the highlighted errors.
      My Computer


  6. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #16

    I couldn't find the WER report with it, but instead of messing with silver light/.NET I bumped up the vcore voltage from 1.45 to 1.5v. No issues with Netflix yet so fingers crossed that's what it was
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #17

    A VCore bump can sometimes resolve 0x101 crashes. Odd that it would have been under-Volted, though. The VCore is usually only an issue if the system is overclocked.
      My Computer


  8. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #18

    true.... which is why i find it odd.

    The CPU did have a 'Core Turbo' mode that was turned on by default. Adjusting the voltage turned it off. That could have been it as well. Gonna mark it as solved as no BSOD's in last 10 days.
    VCore boost ftw
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:25.
Find Us