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Windows 7: BSOD errors in Windows 7 64bit (reports attached) help please

09 Jul 2012   #11
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi shantijoe,

Mike asked me to drop by here to help with updating the SSD firmware, as I did this recently too. The methods vary depending on exactly which make of OCZ Vertex you have.

Can you please provide the exact model so I can provide detailed steps of the procedure?

Regards,
Golden


My System SpecsSystem Spec
.
10 Jul 2012   #12
shantijoe

Windows 7 Home Premium 64bit
 
 
BSOD after firmware 2.22 installed

Hello
I followed the instructions and used an ISO- fairly straightforward:
the firmware update produced a confusing meesage: Firstly 'Update unsuccessful'
then something like 'new firmware version 2.22 installed'. I then closed the toolbox.
I checked the disk and it has been installed however but another BSOD then occcoured.
Everything is now updated;BIOS, Firmware, SSD power test etc but another BSOD..?
thanks, joe
My System SpecsSystem Spec
10 Jul 2012   #13
shantijoe

Windows 7 Home Premium 64bit
 
 

The exact model of my Vertex is: VTX3-25SATA3-240G
I hope this helps..?
thanks! joe
My System SpecsSystem Spec
.

11 Jul 2012   #14
shantijoe

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
If you want to update your SSD, you will need to first back it up as a system image, then update the firmware, and then restore the system image.
.
Hello again
I used the update tools available here but had a strange result:
Following your advice for a system drive I created a system image to restore to after the update.
The update first produced the message: "Device not supported (Vertex 3 240GB) update failed" followed by 'update successful- firmware version 2.22'.
On reboot another BSOD occoured but on finally entering windows (without a system image restore) I found that the drive had in fact been updated.
This is as accurate an account as I can give other than the quotes which represent the information as well as I recall.
thanks again, joe
My System SpecsSystem Spec
11 Jul 2012   #15
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi Joe,

Sorry - I completely forgot about this. Did you use the Linux-based updater tools, or boot from a different hard disk?

OCZ Technology

Version 2.22 is definately the latest, so it appears that you did update correctly:
http://www.ocztechnology.com/files/s...ease_Notes.pdf

I think that message you got is a red-herring : were you using IDE or AHCI mode in your BIOS?

Regards,
Golden
My System SpecsSystem Spec
11 Jul 2012   #16
shantijoe

Windows 7 Home Premium 64bit
 
 
ssd update

hello,
yes, I used the Linux based tools and continue to get BSOD. Did I follow the correct procedure? Do you suspect a faulty SSD or Registry errors? Which message was the 'red herring'?
thanks, joe
My System SpecsSystem Spec
11 Jul 2012   #17
shantijoe

Windows 7 Home Premium 64bit
 
 

I am using AHCI mode,
joe
My System SpecsSystem Spec
11 Jul 2012   #18
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. For my Vertex 2 I had to change to IDE mode, then flash the firmware, then change back to RAID. I used the Linux-based tools. I got a very similar message to yours, but the firmware showed as updated. - hence the red herring.

Joe, as far as I can tell, you updated it correctly, so I think the problem lies elsewhere.

Has Mike (writhzeden) recommend performing a 'power-cycle yet'?

Regards,
Golden
My System SpecsSystem Spec
11 Jul 2012   #19
shantijoe

Windows 7 Home Premium 64bit
 
 

Hello
yes, I've tried the power cycle (as per my previous reply) but got BSOD afterwards. Everything is up-to-date: BIOS, Firmware, Windows updates, yet the pattern continues. My platter HD was stable using the same set-up (hardware and drivers) but this doesn't mean new problems haven't developed> I've spent about 30 hours investigating this so far,
thanks for the on-going help, joe
My System SpecsSystem Spec
11 Jul 2012   #20
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi Joe,

OK. I had a similar problem (ignore the title, it wasn't the NVidia driver but the SSD), which I fixed by power-cycling but only after I updated the SSD firmware:

http://www.sevenforums.com/crashes-d...ml#post1940158

I would recommend cycling once again. If you still get a BSOD after that, upload a new dmp file for Mike to take a look at - I'll let him know to come back here again.

Regards,
Golden
My System SpecsSystem Spec
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 BSOD errors in Windows 7 64bit (reports attached) help please




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