BSOD when using CaseCatalyst software and mira elan Driver


  1. Posts : 1
    Windows 7 64
       #1

    BSOD when using CaseCatalyst software and mira elan Driver


    I use a software for work with a couple drivers associated with software and at random times a BSOD will appear. I thought I would come here and see if I can get help. Im not so good at figuring out computer problems.

    Windows 7 . . .
    -64
    original OS
    I bought the hardware 4 months ago.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Software Concerns:
    You have both Microsoft Security Essentials and Norton Internet Security installed. Having two realtime antivirus programs installed can cause conflicts due to both using the same system resources simultaneously. Please remove one or the other. MSE can be removed in the normal manner for removing a program. Norton must be removed with the Norton Removal Tool. For better security steps: Good and Free system security combination.


    Analysis:
    Crashes point to your USB-to-Serial Cable Driver/GembirdUAS112 device. The problem may be USB related. For the USB problems...
    • Start with USB Driver - General Fix for Problems to resolve the USB issues. Also, USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
      1. Shut down and turn off the computer.
      2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
      3. "Remove the computer from any port replicator or docking station, disconnect
        cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
      4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
        power from components is drained to clear the software connections between the BIOS
        and hardware and clear any corruption in the temporary memory.
      5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
        and mouse should suffice and be the only peripherals reconnected.
      6. Turn it on to reinitialize the software connections between the BIOS and hardware
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:25.
Find Us