Crashes while playing video files


  1. chestbuster
    Posts : 3
    Windows 7 Ultimate 32-bit
       New #1

    Crashes while playing video files


    I've been having trouble playing video files; mainly .avi and .mkv, over several different media players: VLC, BSPlayer and WMP.

    They seem to play just fine for 10 minutes or so but afterwards the player crashes and the system freezes almost completely (Task Manager sometimes responds after a while so I can end the processes in question)
      My Computer
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  3. FredeGail
    Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       New #2

    Hello chestbuster and welcome to Sevenforums.

    To be able to help you, we'd need you to attach some files in order for us to analyse your crash. The below link will guide you through some steps for catching these files. If you have any questions just ask us.

    https://www.sevenforums.com/crashes-d...tructions.html

    Best Regards,
    Frederik.
      My Computer
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  4. chestbuster
    Posts : 3
    Windows 7 Ultimate 32-bit
    Thread Starter
       New #3

    Thank you but I seem to have isolated the issue; a case of hardware overheating.
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  6. FredeGail
    Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       New #4

    chestbuster said:
    Thank you but I seem to have isolated the issue; a case of hardware overheating.
    Are you able to get it sorted?

    Best Regards,
    Frederik.
      My Computer
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  7. chestbuster
    Posts : 3
    Windows 7 Ultimate 32-bit
    Thread Starter
       New #5

    I will be able to when I get around to cleaning my laptop's cooler :)
      My Computer
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  8. FredeGail
    Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       New #6

    chestbuster said:
    I will be able to when I get around to cleaning my laptop's cooler :)
    If you think it's because of the dust, there must be a lot of it. It could be bad hardware too though.

    Best Regards,
    Frederik.
      My Computer
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