BSOD + error "BUGCODE_USB_DRIVER"


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    BSOD + error "BUGCODE_USB_DRIVER"


    I've been having problems with my laptop lately. I've been getting this error, it craches randomly and later on it crashed saying it was an "BUGCODE_USB_DRIVER".

    I put my Windows_NT6_BSOD_jcgriff2 folder & the PERFMON HTML file in the "Files.zip" attached.

    I was wondering if there was anyone that could help me fix this situation that i'm in. I'm a video editor & 3D artist so i need my computer to be working perfectly.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA800631E4E0
    BCP2: FFFFF88010B5A1A4
    BCP3: FFFFFFFFC000009A
    BCP4: 0000000000000004
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\070512-12246-01.dmp
    C:\Users\BACK OFF\AppData\Local\Temp\WER-18423-0.sysdata.xml

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    I got this the second time:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: 0000000000000005
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF800032979D3
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\070712-27190-01.dmp
    C:\Users\BACK OFF\AppData\Local\Temp\WER-35474-0.sysdata.xml
      My Computer


  2. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #2

    I see you have an SSD installed. SSD drivers are a common cause of BSOD's, in particular Crucial M4's with outdated firmware. Make sure that the following is up to date:

    writhziden said:

    • SSD Firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • Marvell IDE ATA/ATAPI controllers (older drivers for these are especially problematic)

    You have AVG installed, is that correct? At least to test, uninstall it and install MSE (Microsoft Security Essentials) instead as your five latest dumps point to avast! as the cause of the crash.
    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


 

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