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Windows 7: BSOD with no Dump Files being generated, happens in Firefox, and BF3

11 Jul 2012   #11
mfeinstein

Windows 7 Ultimate x64
 
 

I was just writing that I found out that my OCZ Vertex 3 SSD's Firmware was out of date, still in version 2.06 (the new one is 2.22), and I had a BSOD! lol

For the record: I updated it through the Linux bootable image that OCZ has on it's website, it makes things easier when you have a primary drive that needs the update.
I found everything over this website (in case anyone needs it):
BSOD caused by OCZ Vertex 3 SSD Fix out now!!!!

The thing is, I had the BSOD after I already had it upgrated, running on 2.22 already, and restarted Windows (since on the first time after the upgrade Windows asked me to restart).

Fortunately this time Windows generated a crash report! Which I am posting in here, so you can point me in the right direction...Thanks!

PS: I runned the BSOD Dump & System File Collection App on the same folder as before, and the Windows_NT6_BSOD_jcgriff2 old folder was still there, but I believe that everything was modified and no "old" data was left right? In case I am wrong, please tell me so I can erase the old folder and make a new clean run on the app.


My System SpecsSystem Spec
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11 Jul 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

Since you are having similar issues, http://www.sevenforums.com/crashes-d...ml#post2001296 may be helpful.


Device Concerns:
Code:
Standard Serial over Bluetooth link (COM7)	BTHENUM\{00001101-0000-1000-8000-00805F9B34FB}_LOCALMFG&0000\8&33A0F14&0&000000000000_00000001	This device is disabled.
Standard Serial over Bluetooth link (COM6)	BTHENUM\{00001101-0000-1000-8000-00805F9B34FB}_LOCALMFG&0045\8&33A0F14&0&001108181007_C00000000	This device is disabled.
MagicTune	ROOT\LEGACY_MAGICTUNE\0000	This device is not present, is not working properly, or does not have all its drivers installed.
Were you aware of the above? If so, please explain your troubleshooting steps.

Software Concerns:
Code:
Start Menu\Programs\ASUS\AI Suite II
Start Menu\Programs\ASUS\PC Diagnostics
Recommend removing your ASUS utilities through Start Menu -> Control Panel -> Uninstall a program. They can provide software interfaces with the hardware for overclocking, and even when the overclock is not enabled, that interface can cause instability. They are also not needed for the system to function properly and may reduce system resources.

Analysis:
Crashes still point to the SSD as the likely cause. Proceed with the steps laid out in the link given at the start of my post.

Further SSD Troubleshooting:
The crashes you are receiving are common with SSDs when there are incompatible drivers, hardware, BIOS, or firmware issues. Proceed with SSD troubleshooting:
  • Make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
My System SpecsSystem Spec
12 Jul 2012   #13
mfeinstein

Windows 7 Ultimate x64
 
 

Writhziden, thanks for your reply!

Those Serial over Bluetooth drivers are some COM ports that I had to install in order to make a "homework" I had from the university (make a PIC MCU to "talk" with the PC over a bluetooth link). Since I am not using them anymore, I disabled them. The magic tune is a Samsung software for configuring the monitor, I had to install several versions, until it worked in my 64 bits Windows....so one of the copies should have left a "ghost" somewhere...

I am pretty sure you are 100% right and this is a SSD problem, if the SSD crashes, so obviously Windows will not generate a Report, since it cant write it anywhere! I will test the system longer, maybe it was just a "last" BSOD :P

If anything happens I will continue to follow the links you have sent, and I will let you know!
Thanks a lot man! You are my hero!
My System SpecsSystem Spec
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 BSOD with no Dump Files being generated, happens in Firefox, and BF3




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